About the role
Dunkin is seeking a dedicated Server & Network Administrator to join our growing Information & Communication Technology team in Mandaluyong City, Metro Manila. This is a full-time position that is fundamental to maintaining the stability, security and performance of our IT infrastructure across our operations. As Server & Network Administrator, you will be responsible for overseeing our network servers, cloud environments, hardware, operating systems, and security protocols to ensure seamless system availability and network performance across our multi-branch/QSR operations.
Key responsibilities
- Install, integrate, and maintain new server hardware, cloud computing resources (servers, databases, storage, software analytics), and associated systems.
- Configure, maintain, upgrade, repair, and troubleshoot network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
- Manage user access and permissions to ensure only authorized users access services and applications.
- Oversee prompt updates and patch management activities across all operating systems and applications.
- Monitor network performance (availability, utilization, throughput, latency), test for vulnerabilities, implement security measures, and proactively optimize network performance.
- Ensure all servers adhere to the company's comprehensive disaster recovery plan and uphold IT governance standards.
- Partner with the broader infrastructure and security team to maintain standard setups, evaluate emerging technologies relevant to the QSR industry, and provide internal customer servicing.
What we're looking for
- Bachelor's degree in Information Technology or an equivalent discipline.
- At least 3 years of hands-on work experience in server and network administration.
- Advanced knowledge of Cloud Computing (servers, databases, storage, software analytics, network over internet).
- Proficiency in Linux, Mac, and Microsoft Operating Systems.
- Deep understanding of physical and virtual server management, network systems, server monitoring, and performance tuning.
- Hands-on experience configuring routers, switches, firewalls, LAN, WAN, VLAN, network segmentation, and intranet.
- Strong network and infrastructure troubleshooting skills in a multi-branch business / QSR environment.
- Excellent problem-solving, analytical thinking, troubleshooting abilities, attention to detail, and a focus on governance and internal customer servicing.
- Administration, configuration, and maintenance of Active Directory, DNS, DHCP, Anti-Virus, Synology Files & Backup Scripts.
- Managing network services such as ISPs, Firewalls, Routers, Switches, and VPN Routers.
- Strong wireless infrastructure experience (Wireless Access Points & Controllers).