Server

Inns of Aurora; Aurora; On-site; PHP 83,000 - 138,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

401K program

Employee discounts

Job summary

Inns of Aurora in the Philippines is seeking a dedicated server to create a casual and relaxing dining experience. You will set up stations, greet guests, describe wines, take orders, and ensure guest satisfaction across assigned sections.

We value strong communication, multitasking, teamwork, and a neat, professional appearance. Subminimum wage plus tips applies; full-time roles include medical and dental benefits, paid time off, 401K, and employee discounts.

Qualifications

• High school diploma or equivalent.
• TIPS certification; training provided.
• Previous serving experience in casual dining preferred.
• Knowledge of wines and beverages is beneficial.

Responsibilities

• Set up dining area and server stations before each shift.
• Welcome guests, describe wines and beverages, and take orders.
• Ensure guest satisfaction and assist with section recommendations.
• Check IDs for alcohol and deliver orders to tables.
• Prepare cocktails; expedite food from kitchen to tables.
• Present checks, collect payments, and close out shifts.
• Restock stations and maintain cleanliness throughout shift.
• Allocate tips to staff per IOA guidelines.
• Attend mandatory training and maintain professional appearance.

Skills

Verbal communication

Multi-tasking

Teamwork

Professional appearance

Standing long hours

Safety procedures

Calm under pressure

Flexibility

Education

High school diploma

Job description

Subminimum Wage plus Tips

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

• Excellent verbal communication skills
• Ability to multi-task effectively

• Ability to maintain neat, professional and clean appearance and practices

• Ability to work while standing for long periods of time

• Ability to work in a team environment

• Ability to adhere to proper food regulation standards and health and safety standards

• Ability to maintain calm and collected demeanor in fast-paced working conditions

• Flexibility with guest needs and hourly schedules

PREFERENCES

• High school or college degree
• Previous serving experience in a casual atmosphere

• Knowledge and understanding of workplace safety procedures

• Local wine and food knowledge

SPECIAL POSITION REQUIREMENTS

• TIPS certification; will train as needed

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.