Waiter

k2 tapsilogan; Manila; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local restaurant in Metro Manila is seeking a friendly and attentive waiter to ensure guests have a memorable dining experience. The ideal candidate will excel in customer service, handle multiple orders, and work well in a fast-paced environment. Responsibilities include greeting guests, taking orders, serving food, and maintaining cleanliness. Previous experience in food service is a plus.

Qualifications

• Previous experience in a customer service or food service role is preferred.
• Experience in a restaurant or hospitality setting is a plus.

Responsibilities

• Greet and escort guests to their tables.
• Present menus and offer recommendations.
• Take food and drink orders accurately.
• Serve food and beverages in a timely manner.
• Check in with guests to ensure satisfaction.
• Handle cash and process payments.
• Maintain cleanliness and organization.
• Collaborate with kitchen and bar staff.
• Follow health and safety regulations.
• Upsell additional menu items.

Skills

Strong communication skills

Excellent customer service skills

Ability to multi-task

Strong attention to detail

Basic math skills

Ability to remain calm under pressure

Job description

We are seeking a friendly, attentive, and efficient waiter to join our team. The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment, and have a passion for ensuring guests have a memorable dining experience.

Key Responsibilities

• Greet and escort guests to their tables.
• Present menus and offer recommendations based on customer preferences.
• Take food and drink orders accurately and relay them to the kitchen and bar staff.
• Serve food and beverages in a timely manner, ensuring correct orders and presentation.
• Ensure guest satisfaction by checking in periodically and addressing any concerns.
• Handle cash and process payments using the restaurant’s POS system.
• Maintain cleanliness and organization of the dining area, including resetting tables.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Follow all health and safety regulations, including food handling and sanitation procedures.
• Upsell additional menu items and specials as appropriate.

Experience

• Previous experience in a customer service or food service role is preferred, but not always required.
• Experience in a restaurant or hospitality setting is a plus.

Skills

• Strong communication skills to interact with customers and team members effectively.
• Excellent customer service skills with a friendly, positive attitude.
• Ability to multi-task and handle multiple orders efficiently.
• Strong attention to detail in order taking and food presentation.
• Basic math skills for processing payments and handling cash.
• Ability to remain calm and composed under pressure.

Physical Requirements

• Ability to stand and walk for long periods during shifts.
• Ability to lift and carry trays, dishes, or equipment weighing up to 25 pounds.
• Good physical stamina and ability to work in a fast-paced environment.