Senior Workforce Scheduler: Forecasting & Coverage Leader

EXL Talent Acquisition Team; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

EXL is seeking a highly organized Senior Executive Workforce Scheduler in Manila to analyze workload forecasts, assess employee availability, and ensure compliant, optimized schedules. You will partner with managers to adapt plans, monitor adherence, and resolve conflicts to maintain staffing efficiency.

Responsibilities include maintaining schedules, generating staffing reports, and driving improvements in scheduling processes while upholding labor laws and company policies in a dynamic,

Qualifications

• Bachelor's degree in Mathematics or Business Administration, Human Resources, or related field (or equivalent experience).
• Familiarity with scheduling software and workforce management tools.
• Strong understanding of labor laws, compliance standards, and company policies.

Responsibilities

• Develop and maintain accurate staff schedules based on business needs and employee availability.
• Analyze workload forecasts and adjust schedules to ensure optimal coverage.
• Monitor schedule adherence and address any deviations promptly.
• Collaborate with managers and team leads to resolve scheduling conflicts.
• Ensure compliance with labor laws, company policies, and contractual obligations.
• Maintain accurate records of schedules, changes, and approvals.
• Provide regular reports on staffing levels and scheduling efficiency.
• Continuously improve scheduling processes and recommend system enhancements.

Education

Bachelor’s degree in Mathematics or Business Administration, Human Resources, or related field

Tools

Scheduling software

Job description

EXL is seeking a highly organized Senior Executive Workforce Scheduler in Manila to analyze workload forecasts, assess employee availability, and ensure compliant, optimized schedules. You will partner with managers to adapt plans, monitor adherence, and resolve conflicts to maintain staffing efficiency.

Responsibilities include maintaining schedules, generating staffing reports, and driving improvements in scheduling processes while upholding labor laws and company policies in a dynamic,