Senior Travel Planner & Operations Lead

Pagaar India; Hinoba-an; On-site; PHP 396,000 - 594,000; Full time

Job summary

Pagaar India is seeking an Operations Executive in Bangalore to lead travel planning and end-to-end travel operations. You will coordinate with clients, airlines, hotels, and vendors to create tailored itineraries and ensure seamless booking execution.

The role requires strong organizational skills and a proactive, client-focused approach. Responsibilities include managing domestic and international travel, handling bookings, and continuously improving operational processes.

Qualifications

• Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field.
• 23 years of experience in a travel agency, tour operator, or travel consultancy.
• Strong experience handling domestic and outbound international travel.
• Proven experience creating customized travel itineraries.
• Excellent communication, coordination, and client servicing skills.
• Strong organizational skills with the ability to manage multiple bookings simultaneously.

Responsibilities

• Coordinate with clients to understand their travel requirements and provide tailored travel solutions.
• Plan and manage domestic and outbound international travel.
• Create detailed travel itineraries from scratch based on client preferences and budgets.
• Handle end-to-end travel bookings, including flights, hotels, transfers, sightseeing, and other travel services.
• Coordinate with airlines, hotels, vendors, and travel partners to ensure seamless execution.
• Manage booking modifications, cancellations, and client queries.
• Build and maintain strong client relationships by delivering exceptional service.
• Develop and improve travel operations processes and SOPs to enhance efficiency.
• Maintain accurate booking records and travel documentation.
• Stay updated on travel trends, visa requirements, and destination information.

Skills

Travel planning

Client servicing

Coordination

SOP development

Education

Bachelor's degree in Travel & Tourism, Hospitality, Business Administration

Job description

Pagaar India is seeking an Operations Executive in Bangalore to lead travel planning and end-to-end travel operations. You will coordinate with clients, airlines, hotels, and vendors to create tailored itineraries and ensure seamless booking execution.

The role requires strong organizational skills and a proactive, client-focused approach. Responsibilities include managing domestic and international travel, handling bookings, and continuously improving operational processes.