Senior Travel Planner & Client Experience Lead

Gratitude Jobs Ahead Hr Inc; Metro Manila; Sur place; PHP 360 000 - 600 000; Plein temps

Résumé du poste

Gratitude Jobs Ahead Hr Inc in Metro Manila is seeking an experienced Travel Planner to join our team. You will assist clients in planning and booking travel itineraries, including flights, accommodations, and transportation, ensuring smooth arrangements.

You will provide expert advice on destinations and packages, manage client accounts through regular communication, stay updated on industry changes, and resolve travel-related issues promptly to maintain high client satisfaction.

Qualifications

• Bachelor's degree in Tourism, Hospitality, or a related field.
• 5–8 years of relevant experience in travel planning.
• Strong communication and interpersonal skills.
• Proficiency in travel booking software and tools.
• Excellent problem-solving abilities and attention to detail.

Responsabilités

• Assist clients in planning and booking travel itineraries, including flights, accommodations, and transportation.
• Provide expert advice on destinations, travel requirements, and available packages.
• Manage client accounts and maintain relationships through regular communication.
• Stay updated on industry trends and changes in travel regulations.
• Resolve travel-related issues and complaints effectively and efficiently.

Connaissances

Communication skills

Interpersonal skills

Travel booking software

Formation

Bachelor’s in Tourism

Outils

Travel booking software

Description du poste

Gratitude Jobs Ahead Hr Inc in Metro Manila is seeking an experienced Travel Planner to join our team. You will assist clients in planning and booking travel itineraries, including flights, accommodations, and transportation, ensuring smooth arrangements.

You will provide expert advice on destinations and packages, manage client accounts through regular communication, stay updated on industry changes, and resolve travel-related issues promptly to maintain high client satisfaction.