Senior Technical Lead
AIPI Acquire Intelligence Philippines Inc.
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Benefits offered by this job
Job summary
Acquire Intelligence, a global outsourcer, seeks a Senior Technical Lead to bridge architecture and hands‑on development on the e.things cloud platform. You will translate business requirements into technical designs, guide implementation, and mentor a 2–3 member team while delivering scalable, secure solutions.
You will collaborate with Software Architects, Product Management, and stakeholders to refine designs and ensure platform integrity across complex features.
Qualifications
- 6+ years proven software development and technical leadership experience.
- Experience with cloud-native architectures, microservices, and distributed systems.
- Hands-on with connected vehicle technologies or enterprise SaaS is highly desirable.
- Track record leading technical initiatives and mentoring teams.
- Strong collaboration with architects, product managers, and cross-functional teams.
Responsibilities
- Design technical solutions and guide implementation on the e.things cloud platform.
- Lead development teams and provide hands-on contribution to critical components.
- Provide mentorship to 2–3 developers to grow coding and design thinking skills.
- Conduct code reviews focusing on quality and architectural alignment.
- Collaborate with Software Architects and Product Management on technical feasibility and trade-offs.
- Develop and maintain deep platform expertise, data flows, and integration patterns.
- Identify risks, dependencies, and ensure robust monitoring and performance optimization.
Skills
Education
Tools
Job description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Position Description Title: Senior Technical Lead
Employing Entity: Directed Technologies
Reporting to: Software Development Manager
Position type: Full-time
Team: Software Development
Team size: 20+
No. of Direct reports: 0
Key contacts/stakeholders Internal: Business Analysts Architecture Team Product Team Engineering Team External: Service Providers 3rd Party component providers Integration partners
Get to know the team
Our Software Team plays a pivotal role in developing innovative connected vehicle cloud and SaaS solutions for our Automotive, Government, and Enterprise customers.
At the core of our work is e.things, a secure and scalable multi-tenant cloud platform that aggregates and harmonises connected vehicle data under a common storage model.
Leveraging e.things, the team develops market-leading web portals, analytics, and AI-driven solutions, transforming raw data into actionable intelligence that enhances safety, efficiency, and new revenue opportunities.
We foster a culture of technical excellence, collaboration, and continuous learning, where every team member plays a crucial role in shaping next-generation automotive connectivity.
Role objective The Senior Technical Lead serves as a bridge between system architecture and hands-on development, responsible for both designing technical solutions and guiding their implementation on our e.things cloud platform.
Working collaboratively with Software Architects and Product Management, you will translate business requirements into detailed technical designs while leading development teams through implementation.
Through a combination of architectural thinking and practical development expertise, you will ensure that complex features are delivered with both technical excellence and alignment to broader system design principles.
The role will focus on the following key areas:
- Technical Design & Architecture Design detailed technical solutions for complex features and system components within the broader architectural framework
- Collaborate with Software Architects to refine high-level designs and ensure consistency with platform architecture
- Create technical specifications, component designs, and implementation roadmaps for development teams
- Evaluate and recommend technology choices, third-party integrations, and implementation approaches
- Participate in architectural reviews and contribute to platform evolution discussions
- Development Leadership & Implementation Lead by example through hands-on development of critical components and complex technical challenges
- Provide technical guidance and mentorship to 2-3 developers, fostering their growth in both coding and design thinking
- Break down architectural designs into implementable development tasks and user stories
- Conduct comprehensive code reviews focusing on both quality and architectural alignment
- Drive technical decision-making at the feature level while ensuring broader system consistency
- Platform Expertise & Solution Delivery Develop and maintain deep expertise in the e.things platform architecture, data flows, and integration patterns
- Guide teams in implementing scalable, maintainable solutions that align with platform principles
- Identify technical risks, dependencies, and integration challenges early in the development process
- Ensure robust error handling, monitoring, and performance optimization across delivered solutions
- Champion best practices in development, testing, and deployment workflows
- Stakeholder Collaboration & Technical Communication Work closely with Business Analysts and Product Management to understand requirements and provide technical feasibility assessments
- Collaborate with Software Architects to validate approaches and seek guidance on complex design decisions
- Facilitate technical discussions between development teams, architecture, and product stakeholders
- Participate in customer meetings when required to understand technical requirements and constraints
- Communicate technical concepts effectively to both technical and non-technical audiences
- Deliver well-designed, scalable technical solutions that meet business requirements while maintaining architectural integrity and platform consistency
- Successfully bridge the gap between architectural vision and practical implementation, ensuring designs are both sound and achievable
- Effectively mentor and develop team members, demonstrated through their improved technical and design thinking capabilities
- Foster productive collaboration between architecture, development, and product teams through clear communication and technical leadership
- Consistently deliver complex features on time while maintaining high quality standards and architectural alignment
- Contribute to platform evolution through practical insights gained from hands‑on implementation experience
- Drive continuous improvement in both technical practices and solution design approaches
The role in action
A typical day Review and refine technical designs for current development projects Engage in hands‑on development work on critical components or architectural prototypes Conduct code reviews with focus on both quality and architectural consistency Collaborate with Software Architects on design validation and technical approach refinement Provide technical guidance to team members on implementation challenges and design decisions
A typical week Lead technical design sessions for new features and system enhancements Participate in sprint planning and provide technical estimation and feasibility input Collaborate with Business Analysts and Product Management on upcoming requirements and technical trade-offs Mentor team members through design reviews and technical problem‑solving sessions Work with other Technical Leads and Software Architects on cross‑team technical initiatives
A typical month Facilitate technical design reviews with broader engineering team and architecture stakeholders Assess and recommend improvements to development practices and technical standards Participate in platform architecture discussions and contribute implementation perspective Lead technical debt assessment and refactoring initiatives within your domain Contribute to technical documentation and knowledge sharing across the organization
A typical quarter Participate in quarterly architectural planning sessions aligned with product roadmap Conduct comprehensive technical assessments of platform components and integration points Lead strategic technical initiatives that span multiple development cycles Participate in hiring processes and technical assessment of new team members Contribute to long‑term technical strategy through practical insights from development experience
- Experience Proven experience in both software development and technical design roles, preferably 6+ years with demonstrated progression from developer to technical leadership
- Strong background in designing and implementing solutions within cloud‑native architectures, microservices, and distributed systems
- Hands‑on experience with connected vehicle technologies, IoT platforms, automotive telematics, or enterprise SaaS solutions is highly desirable
- Track record of successfully leading technical initiatives and mentoring development teams
- Experience working in collaborative environments with architects, product managers, and cross‑functional teams
- Background in both detailed technical implementation and higher‑level system design
Technical Skills & Qualifications Bachelor's or master's degree in Computer Science, Software Engineering, Systems Engineering, or comparable experience Strong proficiency in system design principles and architectural patterns Expert‑level knowledge of our core technology stack with ability to make informed technology decisions Experience with technical documentation, system diagramming, and design communication tools Solid understanding of performance optimization, scalability patterns, and security best practices Knowledge of DevOps practices, CI/CD pipelines, and production system monitoring
- Font End Back End Environment Tooling React HTML/CSS TypeScript Hotjar Intercom Sisense NodeJS MQL Micro-Services TypeScript Rest APIs JWT OpenTracing Kubernetes RabbitMQ MongoDB Redis Kafka AWS S3 Elasticsearch Prometheus VS Code Git GitLab (CI/CD) Npm Jest Fibery Miro
- Design-minded developer - Combines strong coding skills with architectural thinking and system design capabilities
- Collaborative bridge-builder - Effectively connects architectural vision with practical implementation through clear communication and technical leadership
- Solution-focused leader - Balances technical excellence with pragmatic decision‑making to deliver effective solutions
- Mentoring catalyst - Develops team members' capabilities in both coding and technical design thinking
- Quality advocate - Champions both code quality and architectural consistency across all delivered solutions
- Motivation and interests Passion for both designing elegant technical solutions and implementing them through high‑quality code
- Interest in bridging the gap between architectural vision and practical development execution
- Enthusiasm for developing technical talent and sharing knowledge across the organization
- Commitment to understanding complex business domains and translating them into robust technical solutions
- Drive to contribute to both immediate feature delivery and long‑term platform evolution
Join the A-Team and experience the A-Life! Acquire Intelligence is an award‑winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back‑office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real‑life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in‑house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work‑from‑Home environments, where client‑permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
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