Senior Technical Implementation Specialist (Remote/Onsite)

LSEG; Taguig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

The LSEG in Taguig is seeking a Technical Implementation Specialist to perform remote and onsite technical work for customer contracts involving product installation. This role will engage in the sales stage to verify technical prerequisites and will provide consultancy to others within the group.

The ideal candidate has expertise in operating systems, strong problem-solving skills, and experience in customer service. A graduate degree in technical studies or IT is required. The position offers an opportunity to work in a fast-paced environment.

Qualifications

• Excellent knowledge and hands-on experience in operating systems.
• Experience in a customer-facing technical service role.
• Good problem management and analytical skills.
• Ability to work virtually and independently.
• Proficient in English as a working language.

Responsibilities

• Perform installations, upgrades, and migrations of products.
• Complete tasks outlined in project plans and agreements.
• Liaise with customer IT departments for efficient installation.
• Drive potential product implementation issues to resolution.
• Provide technical expertise to Implementation and SAM teams.

Skills

Technical expertise

Problem management

Solution skills

Analytical skills

Education

Graduate degree in technical studies or information technology

Tools

Linux

Windows

Networking technologies

Job description

The LSEG in Taguig is seeking a Technical Implementation Specialist to perform remote and onsite technical work for customer contracts involving product installation. This role will engage in the sales stage to verify technical prerequisites and will provide consultancy to others within the group.

The ideal candidate has expertise in operating systems, strong problem-solving skills, and experience in customer service. A graduate degree in technical studies or IT is required. The position offers an opportunity to work in a fast-paced environment.