Senior Systems & AI Solutions Engineer | Makati

MedGrocer; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Performance incentives

Career progression

Growth & impact

Cross-functional learning

Health & wellness coverage (HMO)

Paid time off

Job summary

MedGrocer is building digitally-enabled corporate healthcare solutions to streamline medicine access, vaccines, and teleconsultations for millions in the Philippines.

The Senior Systems & AI Solutions Engineer will own high-level architecture, ensure resilience, and evaluate integration of AI technologies, including automation, while maintaining patient data privacy and security standards.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 4-8 years of professional software engineering and systems architecture experience with production ownership.
• Hands-on experience implementing AI models, LLM APIs, and vector search in production environments.
• Deep proficiency in backend architecture, relational/non-relational databases, API design, and automated testing frameworks.
• Ability to work on-site in Makati City.

Responsibilities

• Architect, build, and deploy production-ready applied AI systems, including retrieval-augmented generation (RAG) pipelines, automated document processing, and operational triage workflows.
• Audit and refactor critical backend services and legacy bottlenecks to reduce latency, eliminate single points of failure, and ensure high system availability.
• Champion AI-assisted engineering practices across the team, integrating modern AI tooling to accelerate development throughput and catch regressions early.
• Oversee software development lifecycles (SDLC) by establishing automated CI/CD pipelines, integration testing suites, and high standards for peer code reviews.
• Govern cybersecurity and data privacy standards to safeguard sensitive patient records and ensure compliance with healthcare information frameworks.

Skills

AI models

LLM APIs

Vector search

Backend architecture

API design

Automated testing

Production ownership

Software engineering

Systems architecture

On-site Makati

Education

Bachelor's degree in CS/SE/IT

Tools

Relational databases

Non-relational databases

Job description

MedGrocer’s digitally-enabled corporate healthcare solutions empower our customers to get their medicines, vaccines, and teleconsultations conveniently, cost-effectively, and intelligently.

The Senior Systems & AI Solutions Engineer is responsible for the high-level architecture, systems resilience, and evaluation and integration of technologies—including AI and automation that ensure our platform is within standard of patient care.

Why Join MedGrocer?

You will have autonomy to design and scale core architectures that provide interventions for over one million Filipinos every year. You will spearhead the integration of applied AI workflows, modernizing developer tools and engineering practices across the entire organization.

Key Responsibilities

• Architect, build, and deploy production-ready applied AI systems, including retrieval-augmented generation (RAG) pipelines, automated document processing, and operational triage workflows.
• Audit and refactor critical backend services and legacy bottlenecks to reduce latency, eliminate single points of failure, and ensure high system availability.
• Champion AI-assisted engineering practices across the team, integrating modern AI tooling to accelerate development throughput and catch regressions early.
• Oversee software development lifecycles (SDLC) by establishing automated CI/CD pipelines, integration testing suites, and high standards for peer code reviews.
• Govern cybersecurity and data privacy standards to safeguard sensitive patient records and ensure compliance with healthcare information frameworks.

Perks And Benefits

• Performance Incentives & Career Progression: Recognition through clear pathways for advancement, promotion opportunities, and performance-based bonuses.
• Growth & Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.
• Cross-Functional Learning: Opportunities to collaborate across different teams, expanding your skill set and broadening your understanding of the business.
• Health & Wellness Coverage: HMO benefits to ensure your peace of mind, paired with free medical consultations and unlimited essential medicines.
• Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress:

Step 1

Submit your application form and complete the online assessment within seven days. Afterwards, results are shared in one to three business days.

Step 2

Qualified candidates attend a full-day onsite evaluation. Progression depends on performance at each stage. HR will notify you if your evaluation concludes early. Please arrive at the venue between 8:00 AM and 9:00 AM. The detailed schedule is as follows:

Initial Assessment

• 8:00 AM - 10:00 AM: Onsite Assessment

Supplementary Assessment (as needed)

• 10:00 AM - 12:00 PM: HR Panel Interview
• 12:00 PM - 1:00 PM: Lunch Break
• 1:01 PM - 4:00 PM: One-on-One Interviews
• 4:00 PM - 5:30 PM: CEO Forum

Step 3

Final review and background checks occur within three business days. Additional interviews may be requested.

Step 4

Receive final results within five to seven business days.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 4-8 years of professional software engineering and systems architecture experience with production ownership.
• Hands-on experience implementing AI models, LLM APIs, and vector search in production environments.
• Deep proficiency in backend architecture, relational/non-relational databases, API design, and automated testing frameworks.
• Ability to work on-site in Makati City.