Senior Style Associate — Jewelry Sales & Team Mentor

kushals.com; Hinoba-an; On-site; PHP 197,000 - 276,000; Full time

Job summary

kushals.com is seeking a Senior Style Associate for our Commercial Street store in Bengaluru. The role focuses on understanding customer needs, recommending jewelry, and delivering exceptional service to support sales targets.

You will handle queries, stay updated on new collections, and contribute to store operations, merchandising, and customer relationships. A proactive, coachable attitude is essential for team collaboration.

Qualifications

• Minimum HSC or higher; 2 years in retail.
• Graduates with 2 years of experience in retail.
• Must be 20–35 years old.
• Proficient with MS Office and basic computer skills.
• Proven track record of exceeding sales targets.
• Experience in customer service and building customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Flexible to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate product knowledge and communicate value.
• Support store sales targets and promotions.
• Stay updated on new collections and store promotions.
• Adapt to shift timings and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities.
• Support store operations like deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Collaborate with team for smooth operations.
• Show sensitivity addressing customer concerns and exercise good judgment.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

POS systems

Visual merchandising

Adaptability

Education

High School (HSC) or equivalent

Tools

MS Office

POS systems

Job description

kushals.com is seeking a Senior Style Associate for our Commercial Street store in Bengaluru. The role focuses on understanding customer needs, recommending jewelry, and delivering exceptional service to support sales targets.

You will handle queries, stay updated on new collections, and contribute to store operations, merchandising, and customer relationships. A proactive, coachable attitude is essential for team collaboration.