Senior SRE: Observability, Cloud Automation & Reliability

Omilia Natural Language Solutions Ua Ltd; Philippines; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Fixed compensation

Long-term vacation

Career development courses

Apple gear

Job summary

Omilia Natural Language Solutions Ua Ltd is seeking a Senior Site Reliability Engineer with cloud platform experience to join our production operations team in the Philippines. You will focus on reliability, monitoring, automation, and reducing incidents across clusters.

You'll collaborate with development and cloud teams, design observability solutions using Prometheus, Grafana, and ELK, and drive runbooks, on-call practices, and performance improvements throughout the software lifecycle.

Qualifications

• Bachelor's Degree or MS in Engineering or equivalent.
• Experience in operating at least one container orchestration cluster (Kubernetes, Docker Swarm).
• Experience developing or maintaining software for production services at scale.
• Experience with ELK.
• Experience with AWS.
• Experience with Grafana/Prometheus stack.
• Strong scripting skills (Bash, Python or Go).
• Excellent communication skills.
• Thinking out of the box and anticipating challenges.
• Versatility. We work with agile/lean methods.
• Being a team player.

Responsibilities

• Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation.
• First response for incidents, contribute to problem management and root cause analysis.
• Supporting the development team's effort towards reliability, creating a solid reliability culture within the development lifecycle.
• Develop troubleshooting documentation for production support resources.
• Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks.
• Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle.
• Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK.
• Participate in on-call rotations and continuously improve alert quality and response processes.
• Champion a culture of reliability, performance, and continuous improvement across teams.

Skills

Kubernetes

Docker Swarm

Observability

Monitoring & alerting

Automation

Incident response

Scripting

Team collaboration

Communication

Education

Bachelor's or MS in Engineering

Tools

ELK stack

Grafana

Prometheus

AWS

Job description

Omilia Natural Language Solutions Ua Ltd is seeking a Senior Site Reliability Engineer with cloud platform experience to join our production operations team in the Philippines. You will focus on reliability, monitoring, automation, and reducing incidents across clusters.

You'll collaborate with development and cloud teams, design observability solutions using Prometheus, Grafana, and ELK, and drive runbooks, on-call practices, and performance improvements throughout the software lifecycle.