Senior Specialist, Specialist - Spanish

Maersk; Pasig; On-site; PHP 223,000 - 357,000; Full time

Job summary

Maersk in Pasig City, Philippines seeks a Graduate to join our global team in collections and SLA-driven processes. The role requires fluency in English and Spanish, willingness to work night shifts, and collaboration with colleagues across borders.

You will handle inbound and outbound collection calls, adhere to SOPs, identify improvement opportunities, and report issues to your supervisor. This is a full-time on-site position with a diverse, inclusive workplace and growth potential within a

Qualifications

• Fluent in English and Spanish.
• Graduate of any bachelor's degree.
• Willing to work in Pasig City.
• Amenable to night shift.

Responsibilities

• Executes according to SLA's.
• Has detailed understanding of processes and SOP's.
• Adheres to controls.
• Has ideas for improvements.
• Informs Supervisor about any process issues.
• Collection calls - inbound and outbound (Spanish).

Skills

Fluent in English

Fluent in Spanish

Education

Bachelor's degree

Job description

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities

• Executеs according to SLA's.
• Has detailed understanding of processes and SOP's.
• Adheres to controls.
• Has ideas for improvements.
• Informs Supervisor about any process issues.
• Collection calls - inbound and outbound (Spanish)

Qualifications

• Graduate of any bachelor's degree
• Fluent in both English and Spanish
• Willing to work in Pasig City
• Amenable to work the nigh shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].