Senior ServiceNow HRSD | Remote | Nightshift

Atos; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Atos is seeking an experienced ServiceNow HRSD/GBS Technical Consultant to design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations.

The role requires current HRSD ServiceNow certifications, extensive hands-on experience with GRC/IRM and SecOps, and the ability to lead workshops with senior stakeholders including CISOs and security teams. Strong integration, development, and leadership skills are essential.

Qualifications

• Current ServiceNow certification in HRSD or related area.
• Minimum of 3 ServiceNow CIS certifications.
• CTA highly preferred.

Responsibilities

• Design, configure, implement, integrate, and support enterprise ServiceNow HRSD/GBS solutions.
• Lead technical workshops and engage with CISOs and security leaders.
• Translate business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.
• Mentor teams and manage technically complex implementations.

Skills

GRC/IRM

SecOps

CMDB

CSDM

Integrations

Workflows

Reporting

Security architecture

Glide APIs

REST/SOAP APIs

IntegrationHub

Flow Designer

SIEM/SOAR integration

Vulnerability scanners

Identity tools

Cloud security

Enterprise applications

Solution workshops

Stakeholder management

Leadership

Tools

ServiceNow

Job description

We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations.

The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions.

Key Requirements:

• 5+ years of hands-on ServiceNow experience, including GRC/IRM and/or Security Operations (SecOps) implementations.
• Experience delivering multiple end-to-end enterprise ServiceNow implementations.
• Strong expertise in:
• ServiceNow GRC/IRM (Risk, Compliance, Audit, Operational Risk)
• ServiceNow SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence)
• CMDB, CSDM, integrations, workflows, reporting, and security architecture
• Advanced ServiceNow development/configuration skills:
• Glide APIs
• REST/SOAP APIs
• IntegrationHub
• Flow Designer
• Experience integrating ServiceNow with:
• SIEM/SOAR platforms
• Vulnerability scanners
• Identity & security tools
• Cloud security solutions
• Enterprise applications
• Proven ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, risk and compliance teams.
• Strong experience translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.
• Proven leadership experience managing technically complex implementations and mentoring teams.

Mandatory Certifications:

• Current ServiceNow certification in one or more of the following:
• CIS - Security Incident Response
• CIS - Vulnerability Response
• Equivalent current ServiceNow certifications
• Minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications
• ServiceNow Certified Technical Architect (CTA) highly preferred

Preferred Certifications:

• ServiceNow CSA and/or CAD
• CISSP, CISM, GIAC, CEH, Security+ or equivalent cybersecurity certifications

Preferred Domain Experience:

• Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management
• Large enterprise, regulated, financial services, healthcare, government, or critical infrastructure environments

Soft Skills:

• Excellent communication and stakeholder management skills
• Strong problem-solving and consulting background
• Ability to work independently and manage multiple priorities
• Experience presenting to executive and technical audiences