Senior ServiceNow Developer — Global IT Transformation

EY; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

EY Global Delivery Services (GDS) in the Philippines seeks an experienced ServiceNow Senior Consultant/Developer to design, develop, and implement ServiceNow solutions while collaborating with global teams and client stakeholders to deliver business value and technical excellence.

You will work across ITSM, ITOM, CSM, HRSD, IRM/GRC, and SPM, lead development workstreams, mentor junior developers, and support estimation, solutioning, and proposal activities for opportunities in a fast-paced

Qualifications

• 5+ years of overall IT experience.
• 3+ years of hands-on ServiceNow development and implementation.
• Strong proficiency in JavaScript and ServiceNow scripting.
• Experience with Flow Designer, Service Catalog, IntegrationHub, Reports, and Dashboards.
• Experience implementing ITSM, ITOM, CSM, HRSD, IRM/GRC, or SPM.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience working in Agile delivery environments.

Responsibilities

• Design, configure, and develop ServiceNow solutions across ITSM, ITOM, CSM, HRSD, IRM/GRC, and SPM.
• Translate business requirements into scalable technical solutions and platform designs.
• Develop and maintain ServiceNow applications, integrations, workflows, catalogs, portals, and automations.
• Build integrations using REST, SOAP, IntegrationHub, and other APIs.
• Lead development workstreams and mentor junior developers and consultants.
• Participate in requirements gathering, solution workshops, and design discussions.
• Perform unit testing, code reviews, troubleshooting, and production support activities.
• Support estimation, solutioning, and proposal activities for new opportunities.
• Ensure adherence to ServiceNow development standards, governance requirements.

Skills

JavaScript

ServiceNow scripting

Stakeholder management

Communication

Agile delivery

Analytical thinking

Tools

Flow Designer

IntegrationHub

Service Catalog

REST API

SOAP API

Reports and Dashboards

Job description

EY Global Delivery Services (GDS) in the Philippines seeks an experienced ServiceNow Senior Consultant/Developer to design, develop, and implement ServiceNow solutions while collaborating with global teams and client stakeholders to deliver business value and technical excellence.

You will work across ITSM, ITOM, CSM, HRSD, IRM/GRC, and SPM, lead development workstreams, mentor junior developers, and support estimation, solutioning, and proposal activities for opportunities in a fast-paced