Senior ServiceNow Architect & Developer

Pathways; Manila; Vor Ort; PHP 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Clarvida in Manila seeks an experienced ServiceNow Administrator to manage ITSM workloads, implement custom solutions, and ensure platform stability and security. The role covers administration, development, access management, and change control, collaborating with global teams to deliver scalable, ITIL-aligned processes.

The ideal candidate has 5+ years of experience, strong scripting and integration skills, and a proven track record in building resilient workflows and reports on the ServiceNow

Qualifikationen

• Bachelor's degree in Information Technology or related field.
• 5+ years of experience in ServiceNow administration or ITSM platform support.
• Strong knowledge of ServiceNow ITSM modules, workflows, and reporting.
• Experience developing on the ServiceNow platform: scripting, API usage, integrations, and custom app development.
• Excellent troubleshooting, documentation, and communication skills.
• Ability to work independently and manage multiple priorities in a remote team environment.

Aufgaben

• Configure and maintain ServiceNow ITSM modules, workflows, automation, and integrations.
• Manage platform upgrades, patches, and feature rollouts in coordination with onshore teams.
• Perform advanced troubleshooting for ServiceNow-related issues, including escalated tickets and configuration errors.
• Conduct root cause analysis for recurring incidents and implement preventive measures.
• Design, develop, and enhance custom ServiceNow applications, modules, and workflows.
• Develop scripts, business rules, client scripts, UI policies, and UI actions.

Kenntnisse

ServiceNow ITSM knowledge

Troubleshooting

Documentation

Communication skills

Ausbildung

Bachelor's degree in Information Technology or related field

Tools

IntegrationHub

ServiceNow Studio

APIs

Jobbeschreibung

Clarvida in Manila seeks an experienced ServiceNow Administrator to manage ITSM workloads, implement custom solutions, and ensure platform stability and security. The role covers administration, development, access management, and change control, collaborating with global teams to deliver scalable, ITIL-aligned processes.

The ideal candidate has 5+ years of experience, strong scripting and integration skills, and a proven track record in building resilient workflows and reports on the ServiceNow