Senior Service Administrator

Krones; Philippines; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Krones Philippines, based in Taguig City, seeks an experienced finance professional to lead budgeting, forecasting and performance analysis for Service Operations and projects. You will prepare management reports and dashboards, manage end-to-end service and project administration, and coordinate with project managers, engineers, customers and suppliers across the region.

A Bachelor’s degree and 5+ years of relevant experience with leadership are required.

Qualifications

• Bachelor’s Degree in Engineering, Business Administration, Finance, Accounting, Management, or related field.
• Min. five (5) years in service administration, project administration, operations support, or similar roles.
• At least 2 years of team leadership or supervisory experience.
• Advanced proficiency in Microsoft Excel and Office applications.
• Working knowledge of SAP, SAP Business One, Salesforce, Power BI, SharePoint and related systems.
• Strong analytical, financial, organizational and problem-solving skills.
• Excellent communication, stakeholder management and coordination abilities.

Responsibilities

• Lead budgeting, forecasting, financial planning for Service Operations and projects to support objectives and profitability.
• Prepare and present management reports, dashboards, forecasts, business reviews and financial analyses for stakeholders.
• Manage end-to-end service and project administration, including quotations, orders, invoicing and documentation.
• Oversee project financial management including cost estimation, budgeting, forecasting and profitability analysis.
• Review and process financial transactions to ensure accuracy and compliance.
• Coordinate with Project Managers, Service Engineers, Customers, Suppliers, and Regional Teams.
• Manage procurement and supplier administration activities and vendor documentation.
• Maintain accurate records and support workforce planning and capability development.
• Ensure compliance with agreements, controls and regulatory obligations.
• Drive continuous improvement in operations, reporting and processes.

Skills

Analytical thinking

Financial analysis

Organizational skills

Communication

Education

Bachelor’s Degree in Engineering or related field

Tools

SAP

SAP Business One

Salesforce

Power BI

SharePoint

Microsoft Excel

Job description

Job Description

“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.

As a regional subsidiary of the Philippines based in Taguig City, it is the commitment of our about 60 employees to optimise our customer reach in this region and to provide them with the best possible service. Furthermore, we are constantly working to provide our customers with optimal results when using our solutions. To this aim, we mainly concentrate on the installation and maintenance fields. In addition to the Philippines, we provide our service to customers throughout the entire Asia-Pacific region.

Interested? Then join our team because: we can achieve more together!

What awaits you

• Lead budgeting, forecasting, financial planning, and performance analysis for Service Operations and projects to support business objectives, profitability, and effective decision-making.
• Prepare and present management reports, dashboards, forecasts, business reviews, and financial analyses for local, regional, and management stakeholders.
• Manage end-to-end service and project administration, including quotations, customer orders, service calls, sales orders, deliveries, invoicing, contract documentation, and project close-out activities.
• Oversee project financial management, including cost estimation, budgeting, forecasting, cost control, profitability analysis, budget utilization monitoring, and performance tracking throughout the project lifecycle.
• Review, validate, and process operational and financial transactions, including customer orders, project costs, timesheets, expenses, service rates, allowances, invoices, and supporting documentation to ensure accuracy and compliance.
• Coordinate with Project Managers, Service Engineers, Customers, Suppliers, and Regional Teams to support efficient project execution, resource utilization, and service delivery.
• Manage procurement and supplier administration activities, including purchase requests, subcontractor coordination, invoice verification, payment processing, and vendor-related documentation.
• Maintain accurate operational, commercial, and financial records within company systems, ensuring data integrity, reporting accuracy, and effective documentation management.
• Support workforce planning and capability development through coordination of training, certifications, audits, coaching programs, competency management, resource allocation, and succession planning initiatives.
• Ensure compliance with commercial agreements, company policies, financial controls, purchasing procedures, quality standards, confidentiality requirements, and regulatory obligations.
• Drive continuous improvement initiatives to enhance operational efficiency, reporting effectiveness, financial controls, and administrative processes.
• Provide business, administrative, and operational support to management, including preparation of presentations, strategic analyses, recommendations, and other duties as assigned.

Your Profile

You contribute

• Bachelor’s Degree in Engineering, Business Administration, Finance, Accounting, Management, or a related discipline.
• Minimum five (5) years of relevant experience in service administration, project administration, operations support, finance coordination, or similar roles.
• At least 2 years of team leadership or supervisory experience.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Working knowledge of SAP, SAP Business One, Salesforce, Power BI, SharePoint, and related business systems.
• Strong analytical, financial, organizational, and problem-solving skills.
• Excellent communication, stakeholder management, and coordination abilities.
• Ability to manage multiple assignments while meeting deadlines and business requirements.

Your Application