Senior Salon Manager

CD Extreme OPC; Balayan; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

CD Extreme OPC in Balayan, Batangas is seeking an experienced Senior Salon Manager to oversee daily operations, staff, customer service, and sales. You will ensure smooth workflow, coaching, and adherence to service standards while driving performance and growth.

The role requires strong leadership, excellent communication, and hands-on supervision of scheduling, inventory, and reporting. You will participate in promotions and customer retention initiatives, aiming for outstanding client

Qualifications

• At least 3 years of experience in salon management or similar supervisory role.
• Strong leadership and people-management skills.
• Excellent communication and customer service skills.
• Knowledge of salon operations, sales, inventory, and staff scheduling.
• Highly organized, proactive, and results-oriented.
• Willing to work 6 days per week with 12-hour duty.
• Willing to work in Balayan, Batangas.
• Experience in beauty, wellness, or hospitality management is an advantage.

Responsibilities

• Oversee day-to-day operations of the salon and ensure smooth workflow.
• Lead, supervise, and manage salon staff, including scheduling and attendance.
• Monitor staff performance and provide coaching, guidance, and training.
• Ensure excellent customer service and client satisfaction.
• Handle customer concerns and resolve issues professionally.
• Monitor daily sales, targets, services, and overall salon performance.
• Manage inventory, supplies, equipment, and salon cleanliness.
• Ensure proper implementation of salon policies, procedures, and service standards.
• Assist in promotions, marketing activities, and customer retention initiatives.
• Prepare daily/weekly operational and sales reports for management.

Skills

Leadership

Customer service

Communication

Organizational skills

Staff scheduling

People management

Job description

About the role

We are looking for an experienced and hands-on Senior Salon Manager to oversee the daily operations, staff, customer service, sales, and overall performance of the salon. The ideal candidate should have strong leadership skills, excellent customer service, and solid knowledge of salon operations.

Key responsibilities

• Oversee the day-to-day operations of the salon and ensure smooth workflow.
• Lead, supervise, and manage salon staff, including scheduling and attendance.
• Monitor staff performance and provide coaching, guidance, and training.
• Ensure excellent customer service and client satisfaction.
• Handle customer concerns and resolve issues professionally.
• Monitor daily sales, targets, services, and overall salon performance.
• Manage inventory, supplies, equipment, and salon cleanliness.
• Ensure proper implementation of salon policies, procedures, and service standards.
• Assist in promotions, marketing activities, and customer retention initiatives.
• Prepare daily/weekly operational and sales reports for management.

About you

• At least 3 years of experience in salon management or a similar supervisory/managerial role.
• Strong leadership and people-management skills.
• Excellent communication and customer service skills.
• Knowledge of salon operations, sales, inventory, and staff scheduling.
• Highly organized, proactive, and results-oriented.
• Willing to work 6 days per week with 12-hour duty.
• Willing to work in Balayan, Batangas.
• Experience in beauty, wellness, or hospitality management is an advantage.