Senior Salesforce Tech Lead - Managed Services

PwC Acceleration Center Manila; Taguig; On-site; PHP 2,000,000 - 5,000,000; Full time

Job summary

PwC Acceleration Center Manila seeks a Salesforce Technical Lead - Managed Services at Senior Manager level to guide Salesforce deployments and advisory projects for a diverse client portfolio.

You will lead large projects, coach cross-functional teams, and apply systems thinking to optimize business processes, leveraging Lightning, Sales Cloud and Service Cloud while ensuring quality and stakeholder alignment across geographies.

Qualifications

• Bachelor's degree required.
• 10–15 years of Salesforce-focused experience.
• Oral and written proficiency in English required.

Responsibilities

• Leading Salesforce consulting projects to optimize client operational efficiency.
• Analyzing client needs and implementing tailored Salesforce solutions.
• Providing training and support for seamless integration of Salesforce applications.
• Utilizing Salesforce Lightning, Sales Cloud, and Service Cloud to enhance client capabilities.
• Developing and maintaining project architecture and budgeting for Salesforce initiatives.
• Applying systems thinking to identify and address underlying client challenges.
• Directing teams through complex and uncertain project environments.
• Crafting and conveying clear, impactful messages to stakeholders.
• Validating outcomes with clients and incorporating feedback into project strategies.
• Innovating processes and leveraging emerging technologies to drive project success.

Skills

Salesforce

Leadership

Stakeholder communication

Systems thinking

Strategic questioning

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce Lightning

Sales Cloud

Service Cloud

Job description

PwC Acceleration Center Manila seeks a Salesforce Technical Lead - Managed Services at Senior Manager level to guide Salesforce deployments and advisory projects for a diverse client portfolio.

You will lead large projects, coach cross-functional teams, and apply systems thinking to optimize business processes, leveraging Lightning, Sales Cloud and Service Cloud while ensuring quality and stakeholder alignment across geographies.