Senior Revenue Analyst

iSupport Worldwide

Metro Manila

Remote

PHP 1,200,000 - 2,400,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

High salary package

HMO & life insurance

Learning & development

Company events

Career growth opportunities

Free meals & snacks

Job summary

iSupport Worldwide is seeking a Clinical Revenue Analyst to optimize revenue, pricing, and financial performance across senior living and healthcare operations. You will evaluate resident acuity, validate billing, identify leakage, and develop financial models using ERP/EMR data and BI tools.

You will partner with leadership to monitor occupancy, forecast revenue trends, and deliver insights through dashboards and reports. Strong Excel, SQL, and BI skills are essential.

Qualifications

Bachelor’s degree in Finance, Accounting, Business Analytics, Healthcare Administration or related field.
5+ years of experience in Revenue Analytics, FP&A, Revenue Management, Healthcare Analytics, Senior Living Ops, or related fields.
Proven ability to connect clinical, operational, and resident data to financial outcomes.
Advanced proficiency in Microsoft Excel with complex analyses and modeling.
Experience with ERP/EMR platforms (e.g., Yardi, PointClickCare) and BI tools (SQL, Power BI, Tableau).
Excellent written and verbal communication with senior stakeholders.

Responsibilities

Audit resident acuity assessments and billing records to ensure revenue capture.
Identify revenue leakage and pricing opportunities across care programs.
Develop pricing models aligned with service delivery costs.
Maintain KPI dashboards and BI reports for leadership.
Support budgeting, forecasting, and strategic initiatives.

Skills

Revenue analytics

Financial modeling

Data-driven decisions

Cross-functional collaboration

Advanced Excel

Strategic pricing

Communication to executives

Education

Bachelor’s degree in Finance, Accounting, Business Analytics, Healthcare Administration

Tools

ERP systems

EMR systems

Yardi

PointClickCare

SQL

Power BI

Tableau

Job description

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (Work From Home)

What is your mission?

We are looking for a Clinical Revenue Analyst to drive revenue optimization, pricing strategy, financial performance, and business intelligence across senior living and healthcare operations. The role is responsible for evaluating resident acuity assessments, validating billing accuracy, identifying revenue leakage, analyzing pricing structures, and measuring the financial impact of clinical and operational decisions. The position partners with leadership teams to develop financial models, monitor occupancy and revenue trends, create forecasting and reporting solutions, and deliver actionable insights using ERP systems, clinical platforms, business intelligence tools, and data analytics. This role plays a critical part in improving profitability, maintaining pricing integrity, supporting budgeting initiatives, and enhancing strategic decision-making through meaningful performance metrics and reporting.

You will provide the best service to our partner brands by performing these tasks:

Audit resident acuity assessments, care level evaluations, and financial records to ensure accurate billing and revenue capture.
Identify and quantify revenue leakage, overbilling risks, compliance concerns, and collection issues arising from assessment inaccuracies.
Analyze assessment trends, assessor performance, community-level variances, acuity shifts, and margin-sensitive care tiers.
Develop and maintain pricing models that align care assessments with actual service delivery costs.
Evaluate pricing structures and identify opportunities to improve profitability across care programs and service levels.
Monitor acuity creep, assess its impact on margins, and recommend pricing adjustments to maintain financial performance.
Conduct financial impact analyses to measure pricing change outcomes, occupancy risks, and revenue growth opportunities.
Support revenue management initiatives for senior living communities by optimizing occupancy, pricing integrity, and revenue performance.
Manage unit inventory, pricing updates, promotions, availability, and merchandising accuracy across clinical and inquiry platforms.
Analyze revenue performance across independent living, assisted living, memory care, respite care, and ancillary services.
Facilitate recurring revenue strategy reviews focused on pricing effectiveness, care mix, and operational performance.
Evaluate referral partnerships, displacement scenarios, and pricing opportunities while developing tools that support revenue and margin strategies.
Assess competitive market performance, rate positioning, seasonality, demographic trends, referral agreements, and resident mix data.
Measure, analyze, and report on business trends to identify occupancy risks, revenue opportunities, and strategic recommendations.
Generate, analyze, maintain, and archive rate shop reports, business intelligence reports, and performance analytics.
Reconcile revenue data across accounting systems, ERP platforms, and clinical systems while validating reporting accuracy.
Support rolling forecasts, annual budgets, financial planning activities, and business plan development.
Develop and maintain Key Performance Indicators (KPIs) that provide visibility into operational and financial performance.
Prepare management reports, dashboards, trend analyses, and executive summaries used for strategic decision-making.
Deliver revenue management insights, reporting packages, and recommendations to operational and executive leadership teams.
Present written analyses, business cases, performance critiques, and strategic recommendations to senior stakeholders.
Build and maintain effective working relationships with community teams, operational leaders, corporate support functions, and external stakeholders.

Who are we looking for?

Bachelor’s degree in Finance, Accounting, Business Analytics, Healthcare Administration, or a related field.
5+ years of experience in Revenue Analytics, Financial Planning and Analysis (FP&A), Revenue Management, Healthcare Analytics, Senior Living Operations, Healthcare Operations, or Multifamily Real Estate Analytics.
Proven experience connecting clinical, operational, and resident assessment data to financial, billing, and revenue outcomes.
Advanced proficiency in Microsoft Excel, including complex analysis, modeling, and data-driven decision-making.
Strong experience developing financial models and building analytical solutions from the ground up.
Experience working with Enterprise Resource Planning (ERP) systems, Electronic Medical Records (EMR) systems, Yardi, PointClickCare, or similar platforms.
Working knowledge of SQL, Power BI, Tableau, or other Business Intelligence (BI) tools for portfolio and multi-site reporting.
Demonstrated ability to analyze large datasets and translate complex financial, operational, and clinical data into actionable business recommendations.
Excellent written and verbal communication skills with experience presenting insights to senior leadership and executive stakeholders.
Strong attention to detail, critical thinking, problem-solving, and the ability to manage cross-functional projects independently.
Ability to thrive in complex environments, navigate ambiguity, and collaborate effectively across multiple teams.