Senior Recruitment Operations Leader

UnitedHealth Group; Cebu City; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

UnitedHealth Group's Optum in the Philippines invites a Senior Recruitment Manager to lead the Recruitment Service Delivery teams across Cebu and Davao. You will drive onboarding excellence, governance, and team development to meet workforce needs, ensuring compliant and efficient service delivery across locations.

The role requires 5+ years operating support and 3+ years people management, with strong communication skills and proficiency in Microsoft Office.

Qualifications

• 5+ years of operational support experience.
• 3+ years of people management experience.
• Proficient in Microsoft Office Suite.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Lead and manage the Recruitment Service Delivery team to ensure onboarding support across the organization.
• Partner closely with Recruitment Delivery and Operations teams to drive alignment, optimize processes, and ensure seamless service execution.
• Champion and implement preventive controls and risk mitigation measures within the Offer Management process.
• Oversee the end-to-end Offer Management lifecycle across all Optum locations, ensuring consistency, accuracy, and compliance.
• Provide leadership and guidance to ensure adherence to governance and compliance standards related to employment contracts, pre-employment requirements, pre-employment medical exams, background verification, and records management.
• Drive operational excellence by establishing and monitoring service delivery standards, controls, and process improvements.
• Lead, coach, and develop a high-performing Recruitment Service Delivery team, fostering a culture of accountability, collaboration, and continuous improvement.
• Identify and implement learning, development, and career growth opportunities to strengthen team capabilities and succession readiness.
• Partner with stakeholders to address onboarding and recruitment service delivery challenges while enhancing the candidate and hiring manager experience.
• Ensure compliance with organizational policies, regulatory requirements, and audit standards throughout the recruitment and onboarding process.

Skills

Operational leadership

People management

Communication skills

Microsoft Office

Education

BS / BA in Business, HR, or related field

Tools

Microsoft Office Suite

Job description

UnitedHealth Group's Optum in the Philippines invites a Senior Recruitment Manager to lead the Recruitment Service Delivery teams across Cebu and Davao. You will drive onboarding excellence, governance, and team development to meet workforce needs, ensuring compliant and efficient service delivery across locations.

The role requires 5+ years operating support and 3+ years people management, with strong communication skills and proficiency in Microsoft Office.