Senior Recruitment Manager - Cebu

Taleo; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

UnitedHealth Group in Cebu is seeking a Senior Recruitment Manager to lead Recruitment Service Delivery across Cebu and Davao, ensuring compliant and efficient onboarding and offer management. You will drive governance, process improvements, and a culture of accountability.

The role requires 5+ years in operations, 3+ years people management, and strong collaboration with cross-functional teams to meet workforce needs. This role is based in Cebu and focuses on scalable recruitment operations.

Qualifications

• BS / BA degree in Business, Human Resources, or related field.
• 5+ years of operational support experience.
• 3+ years people management experience.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficient written, verbal, and interpersonal communication skills.
• Expert level proficiency with making cold calls and profiling candidates.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Lead and manage the Recruitment Service Delivery team to ensure onboarding support across the organization.
• Partner with Recruitment Delivery and Operations teams to optimize processes and service execution.
• Champion and implement preventive controls in the Offer Management process.
• Oversee end-to-end Offer Management across locations for consistency and compliance.
• Provide leadership to ensure governance and compliance in contracts, pre-employment checks, and records management.
• Drive service delivery standards, controls, and process improvements.
• Lead, coach, and develop a high-performing Recruitment Service Delivery team.

Skills

MS Office

Communication

Cold calling

Multitasking

People management

Education

Bachelor's degree in Business, HR, or related field

Tools

Microsoft Office Suite

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Recruitment Manager - Cebu (2391452)

Senior Recruitment Manager - Cebu - 2391452

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Recruitment Manager, you will lead the Recruitment Service Delivery teams across Cebu and Davao. This role is responsible for ensuring seamless, compliant, and efficient recruitment service delivery by driving onboarding excellence, operational alignment, governance, and team development to meet enterprise workforce needs.

Primary Responsibilities:

• Lead and manage the Recruitment Service Delivery team to ensure timely and effective onboarding support across the organization
• Partner closely with Recruitment Delivery and Operations teams to drive alignment, optimize processes, and ensure seamless service execution
• Champion and implement preventive controls and risk mitigation measures within the Offer Management process
• Oversee the end-to-end Offer Management lifecycle across all Optum locations, ensuring consistency, accuracy, and compliance
• Provide leadership and guidance to ensure adherence to governance and compliance standards related to employment contracts, pre-employment requirements, pre-employment medical exams, background verification, and records management
• Drive operational excellence by establishing and monitoring service delivery standards, controls, and process improvements
• Lead, coach, and develop a high-performing Recruitment Service Delivery team, fostering a culture of accountability, collaboration, and continuous improvement
• Identify and implement learning, development, and career growth opportunities to strengthen team capabilities and succession readiness
• Partner with stakeholders to address onboarding and recruitment service delivery challenges while enhancing the candidate and hiring manager experience
• Ensure compliance with organizational policies, regulatory requirements, and audit standards throughout the recruitment and onboarding process
• Provide strategic direction and operational leadership to the Recruitment Service Delivery function
• Foster employee engagement, performance excellence, and a customer-centric service culture
• Drive continuous improvement initiatives that enhance efficiency, scalability, and compliance across recruitment service delivery operations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• BS / BA degree in Business, Human Resources, or related field
• 5+ years of operational support
• 3+ years people management experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient written, verbal, and interpersonal communication skills
• Expert level proficiency with making cold calls and profiling skill sets and motivations of prospective candidates
• Ability to work independently and manage multiple tasks

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.