Senior Recruiter

Auctane; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Health & Well-being

Meal allowance

Clothing allowance

Bonuses & incentives

Paid time off

Job summary

Auctane in Manila is seeking a Senior Recruiter to lead the full recruitment lifecycle and partner with HR to meet workforce needs. The role focuses on hiring for Customer Support and Sales, with flexibility to support other functions, and requires data-driven decision making and strong stakeholder management.

The position is on-site in Manila with a 4:00 PM – 1:00 AM PHT shift, and offers growth in a growing, multinational environment.

Qualifications

• Lead full recruitment lifecycle from sourcing to offer negotiations.
• Partner with HR and leaders to understand evolving hiring needs and roles.

Responsibilities

• Lead and manage full recruitment lifecycle for Manila site.
• Focus on hiring for Customer Support and Sales; support other functions as needed.
• Collaborate with HR and leaders on workforce planning and role requirements.
• Provide data-driven hiring insights and talent reports for business decisions.
• Deliver a seamless candidate experience with timely communication and engagement.
• Build pipelines through referrals, networking, and direct sourcing.

Skills

Recruitment

Stakeholder management

High-volume hiring

Talent pipelining

Data-driven hiring

Tools

Greenhouse (ATS)

JobStreet

LinkedIn

Job description

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever‑changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our Values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

The Senior Recruiter will play a critical role in attracting, hiring, and retaining top talent across business functions and operational support areas. As Auctane’s Manila office continues to grow, this role will serve as a consultative partner to HR and business leaders—balancing strategic insight with hands‑on recruiting execution. Leveraging deep expertise in the Manila talent market, the Lead will build strong pipelines, manage end‑to‑end recruitment delivery, and champion an exceptional candidate experience that aligns with Auctane’s business objectives.

Work Location & Schedule

This position is fully on‑site in Manila, Philippines. The primary shift is 4:00 PM – 1:00 AM PHT. Flexibility to support alternative hours, as needed, is required.

What will you be doing?

• Lead and manage the full recruitment lifecycle, from sourcing and screening to interviewing and offer negotiation, to deliver results while aligning with Auctane’s global TA process and ensuring data hygiene and documentation.
• Serve as a full‑cycle recruiter for the Manila site, leading hiring efforts primarily for Customer Support and Sales, with flexibility to support other business functions, such as IT, Engineering, HR, Finance, etc.
• Partner with HR and operational leaders to understand evolving business needs, workforce plans, and role requirements.
• Act as a subject matter expert on the Manila labor market, providing insights on talent trends, availability, and competitive compensation.
• Deliver a seamless candidate experience through timely communication, professionalism, and engagement.
• Build proactive talent pipelines through referrals, networking, direct sourcing, and strategic partnerships.
• Provide data‑driven hiring insights and talent reports to inform business decisions and optimize processes.
• Partner with HR and managers on onboarding and integration to support long‑term employee retention and performance.

What are we looking for?

• 5+ years of experience as an in‑house recruiter, with expert knowledge of the Manila market.
• Demonstrated success hiring across diverse business and operational functions.
• Strong consultative and stakeholder management skills with the ability to influence senior leaders.
• Deep understanding of Manila’s labor landscape, talent pools, and cultural nuances.
• Experience working with or supporting US‑based companies or multinational organizations strongly preferred.
• Proven track record managing high‑volume and specialized searches with speed, accuracy, and quality.
• Excellent communication, organizational, and relationship‑building skills.
• Ability to work independently while collaborating across HR, business, and leadership teams.
• A consultative talent partner who can balance strategy with hands‑on delivery.
• Someone who thrives in a growing, fast‑evolving environment, demonstrating adaptability and resilience.
• Strong business acumen and the ability to quickly understand various functions to develop effective hiring strategies.
• A relationship‑builder who can influence and collaborate with HR, operational leaders, and senior stakeholders.
• A market expert who is curious, data‑driven, and resourceful in solving talent challenges.
• A proactive recruiter who is passionate about building meaningful candidate relationships and long‑term pipelines.

What will make you stand out?

• Previous experience with high‑volume hiring.
• Solid experience hiring for Customer Support and Sales roles.

The Tech

• Proficiency with Greenhouse (ATS) or similar applicant tracking systems.
• Experience using JobStreet, LinkedIn or other Philippines‑based job boards and sourcing platforms.
• Comfortable adopting new recruiting technologies and tools to drive efficiency and scalability.

What do we offer?

Health & Well‑being

• Tiered Maximum Benefit Limit (MBL) based on job level.
• Comprehensive coverage for the employee and up to two (2) dependents.
• Access to confidential counseling and support services for mental health and personal challenges.
• Initiatives and resources designed to promote physical and mental well‑being.

Financial Security & Compensation Enhancements

• Financial protection for your loved ones.

Accidental Death and Dismemberment (AD&D) Insurance

• Additional financial protection in the event of accidental death or dismemberment.

Meal and Clothing Allowance

• Up to 3,000 PHP per month for meal and clothing expenses.

Bonuses and Supplemental Income

• Opportunity to earn extra wages through company contests and incentives.

Time Off & Work‑Life Balance

• 15 paid vacation days per year, with additional days increasing with tenure.
• 15 paid sick days per year.
• Observation of statutory national and local holidays.
• Supportive leave in times of personal loss.

Professional Development & Recognition

• Support for continuous learning and professional development.
• Incentives for recommending great talent to join the team.

As set forth in Auctane ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.