Senior Records Management Associate/Records Management Analyst 1

IQVIA; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

IQVIA is hiring a Records Management professional in the Philippines to support TMF quality checks and study teams across multiple projects. You will apply clinical records management expertise to ensure compliance with SOPs, GCP, and regulatory requirements while coordinating with study teams in Metro Manila.

The role involves data management, training, and potential team leadership in records management tasks, with a focus on accuracy and timely delivery within project plans.

Qualifications

• Bachelor's Degree in Records management or related field.
• 3–4 years experience in a Records Management area.
• Strong knowledge of ICH, GCP and local laws, regulations and guidelines.
• Knowledge of technology applications relevant to records management environments.
• Data entry skills and general computer knowledge.
• Ability to analyze problems and develop solutions.
• Ability to handle multiple tasks within defined timelines.
• Attention to detail and accuracy.
• Ability to stay focused under pressure.
• Strong organizational and planning skills.
• Excellent English communication.
• Ability to work with internal and external clients.
• Ability to lead others.
• Willingness to write and keyboard for extended periods.

Responsibilities

• Perform assigned complex administrative tasks to support team members with project execution.
• Assist in updating and maintaining complex data in systems within project timelines.
• Monitor filing accuracy and compliance to SOPs.
• Train team members on records management tasks, policies, and procedures.
• Establish and maintain effective internal and external client communications.
• Design and administer records management systems and processes.
• Ensure project deadlines and goals are met by monitoring daily outputs.
• Assist management with strategic goals, plans, cost proposals, and resource projections for records management projects.
• May function as team leader for records management projects.

Skills

Data entry

Attention to detail

English fluency

Team leadership

Regulatory knowledge

Problem solving

Time management

GCP knowledge

Education

Bachelor's Degree in Records management or related field

Job description

Job Overview

Provide Trial Master File (TMF) - Quality checks related assistance to study teams.Apply Clinical Research Records Management expertise to provide project related assistance across multiple project(s), sites, and project teams.

Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, good clinical practices, applicable regulatory requirements, and meets quality and timeline metrics. May lead teams functionally, where assigned, including awareness of scope of work, budget, and resources.

Essential Functions

• Perform assigned complex administrative tasks to support team members with project execution
• Assist in updating and maintaining complex data in systems within project timelines and per project plans
• Monitor filing accuracy and compliance to IQVIA or customer file plans and Standard Operating Procedures (SOPs);
• Train team members on records management tasks, policies, and procedures.
• Establish and maintain effective internal and external client communications
• Design and administer records management systems and processes
• Ensure project deadlines, commitments, and goals are met by monitoring projects daily outputs
• Assist management with the implementation of strategic goals, plans, cost proposals, and resource projections for records management projects.
• May function as team leader for records management projects.

Qualifications

• Bachelor's Degree Records management or related field.
• 3-4 years experience working in a Records Management technically-related area. Equivalent combination of education, training and experience.
• Strong knowledge of applicable research and regulatory requirements, i.e.,International Conference on Harmonization (ICH), Good Clinical Practice (GCP) and relevant local laws, regulations and guidelines.
• Knowledge of technology applications relevant to records management environments.
• General knowledge of computer technology and software programs, and accurate data entry skills.
• Ability to perceive and analyze problems, develop solutions, and make sound decisions.
• Ability to handle multiple tasks and projects within defined timelines and balance competing priorities.
• Attention to detail and accuracy in work.
• Ability to remain focused with regards to details under pressure.
• Strong organizational, planning, and decision making skills.
• Excellent oral and written communication skills, including good command of English language.
• Ability to establish and maintain effective working relationships with internal and external clients.
• Ability to lead others.
• Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.