Senior Quality Engineer - CAPA & Continuous Improvement

Microchip Technology Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Microchip Technology Inc. is seeking a Quality Assurance professional to maintain the Quality Management System, resolve customer and internal quality issues, manage non-conforming products, monitor corrective actions, support audits, analyze quality performance, and drive continuous improvement initiatives to ensure product quality and customer satisfaction.

The role also involves driving timely resolution of customer complaints, collaborating with operations and cross-functional teams,

Qualifications

• Education: Bachelor's degree in Engineering or related technical field.
• Knowledge of Quality Management Systems (QMS) and quality tools.
• Familiarity with CAPA, failure analysis, and root-cause investigation.
• Understanding of customer complaint handling, non-conformance management, and audits.
• Proficient in Microsoft Office applications and data analysis.
• Strong analytical, problem-solving, and decision-making skills.
• Good communication and interpersonal skills, both verbal and written.

Responsibilities

• Maintain QMS and resolve customer and internal quality issues.
• Manage non-conforming products, monitor corrective actions.
• Support audits and analyze quality performance.
• Drive continuous improvement initiatives to ensure product quality and customer satisfaction.
• Drive timely resolution of customer complaints and quality concerns.
• Collaborate with operations and cross-functional teams to resolve internal quality issues and RMAs.
• Review, disposition, and ensure proper containment of non-conforming materials and products.
• Monitor supplier corrective actions and verify their effectiveness.
• Maintain and update quality procedures, work instructions, and related documentation.
• Analyze quality performance data and prepare quality reports.
• Review failure analysis results and recommend corrective and preventive actions.
• Support customer, supplier, and internal audits.
• Lead quality and continuous improvement initiatives to enhance product and process performance.

Skills

QMS knowledge

CAPA

Root cause analysis

Audit processes

Analytical skills

Communication

Cross-functional teamwork

Problem solving

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Data analysis

Excel

Job description

Microchip Technology Inc. is seeking a Quality Assurance professional to maintain the Quality Management System, resolve customer and internal quality issues, manage non-conforming products, monitor corrective actions, support audits, analyze quality performance, and drive continuous improvement initiatives to ensure product quality and customer satisfaction.

The role also involves driving timely resolution of customer complaints, collaborating with operations and cross-functional teams,