This position will be responsible for owning the strategy, roadmap, performance, and business outcomes of the company's Marketplace, Retail Media, and Ecommerce Experience product domains. The role will identify customer, business, and revenue growth opportunities through data, market insights, competitive benchmarking, and stakeholder engagement, translating them into product initiatives that drive measurable impact.
Responsibilities include defining product vision, establishing success metrics and KPIs, prioritizing investments, driving feature adoption, identifying revenue-generating opportunities, evaluating product performance, and continuously optimizing customer and business outcomes across Marketplace, Retail Media, and Ecommerce capabilities. This includes areas such as product discovery, search, personalization, shopping experience, checkout, seller-facing experiences, and advertising or monetization products.
The ideal candidate is highly analytical, customer-centric, and outcome-oriented, with a strong understanding of ecommerce platforms, marketplace ecosystems, and digital monetization products. This role requires balancing business objectives, customer needs, and technical considerations while working closely with Engineering, UI/UX, Solutions Delivery, Commercial, Marketing, Operations, and other stakeholders. Success in this role will be measured not only by the features delivered, but by the adoption, performance, revenue impact, and business value generated by the products under their ownership.
JOB RESPONSIBILITIES:
- Define product strategy, roadmap, and priorities for assigned product domains aligned with business objectives and customer needs.
- Identify customer, operational, and business problems using data, insights, and stakeholder feedback to drive product opportunities and enhancements.
- Define high-level product requirements, user flows, business rules, and success metrics for initiatives and features.
- Analyze product performance and user behavior using tools such as Mixpanel and other analytics platforms to drive prioritization and iteration decisions.
- Define and track key product KPIs to evaluate product success and inform roadmap direction.
- Identify and propose new product features and initiatives to improve KPIs, customer experience, engagement, conversion, and revenue impact.
- Drive data-driven prioritization and trade-off discussions across competing initiatives and stakeholder requests.
- Plan and support product launches, rollout strategies, and adoption initiatives in coordination with Marketing, Commercial, Operations, and other business teams.
- Drive feature adoption and usage through programs, campaign recommendations, stakeholder alignment, and continuous optimization.
- Own post-launch performance reviews and identify opportunities for iteration, enhancement, scaling, or deprecation of features.
- Partner closely with the UI/UX team to ensure intuitive, customer-centric, and effective product experiences.
- Collaborate with Engineering and Solutions Delivery teams to ensure requirements, priorities, and timelines are aligned for successful execution.
- Proactively benchmark features, user experiences, and product capabilities against industry leaders and competitors to identify opportunities and best practices.
- Identify monetization and revenue-driving opportunities within product features in partnership with Commercial and Business teams.
- Present product plans, roadmap decisions, trade-offs, and performance insights clearly to leadership and stakeholders.
- Contribute to the continuous improvement of Product Management processes, frameworks, and best practices across the organization.
JOB QUALIFICATIONS
- Bachelor’s degree in Business, Computer Science, Engineering, Information Technology, Marketing, or a related field, or equivalent work experience.
- At least 8–10 years of experience in Product Management, Digital Product Management, Ecommerce, Retail Technology, or related fields.
- Experience working in Product-driven organizations is required.
- Proven experience owning product strategy, roadmap development, prioritization, KPI definition, feature launches, adoption, and business outcomes for digital products or platforms.
- Strong Ecommerce and Retail industry experience, with product ownership across customer-facing ecommerce capabilities including discovery, search, personalization, merchandising, shopping experience, checkout, payments, and conversion optimization.
- Experience owning marketplace product capabilities, including seller-facing experiences, marketplace growth initiatives, catalog experiences, and features that drive seller engagement and marketplace performance.
- Experience owning retail media, advertising, sponsored placement, or other monetization product capabilities, with accountability for adoption, engagement, and revenue outcomes.
- Proven ability to leverage data, analytics, customer insights, and market trends to drive product decisions, prioritization, optimization, and continuous improvement.
- Experience collaborating with Engineering, Design, Commercial, Marketing, Operations, and senior business stakeholders to deliver successful product outcomes.
Technical Skills:
- Strong understanding of Product Management principles, product lifecycle management, and roadmap prioritization frameworks.
- Experience using product analytics and reporting tools such as Mixpanel, Google Analytics, or equivalent platforms.
- Familiarity with Agile, Scrum, or hybrid product development methodologies.
- Strong understanding of customer experience, conversion funnels, engagement strategies, and ecommerce product flows.
- Ability to define product requirements, user flows, KPIs, and business cases for new initiatives.
- Familiarity with collaboration and project management tools such as JIRA, Confluence, Figma, or similar platforms.
- Strong analytical and problem-solving capabilities with the ability to interpret data and derive actionable insights.
- Ability to balance customer needs, business objectives, operational realities, and technical constraints in decision-making.
Soft Skills:
- Strong strategic thinking and prioritization skills.
- Excellent communication and stakeholder management skills across technical and non-technical audiences.
- Strong leadership and ownership mindset with the ability to drive initiatives end-to-end.
- Ability to influence cross-functional teams and align stakeholders toward common goals.
- Highly analytical and data-driven in decision-making.
- Customer-centric mindset with strong attention to detail and user experience.
- Strong collaboration and teamwork skills in fast-paced environments.
- Adaptability and ability to manage multiple priorities and changing business needs.
- Proactive and solutions-oriented approach to problem solving and continuous improvement.
Work Arrangement:
This role follows a hybrid work model, requiring two (2) days onsite at our Aseana City, Parañaque office and allowing three (3) days work from home each week
ABOUT US:
SnapMart is the Philippines’ fastest growing and leading online grocery platform, offering end-to-end eCommerce tailored solutions for its partners (https://landers.ph) to provide our customers with an unparalleled selection of fresh food, household essentials delivered to your door in the 2h delivery window of your choice.
Our Landers Superstore app is now available for download on the App Store and Google Play! Download and order now!
We are looking for superstars to join now our customer-employee-technology and data-driven family!