Senior Process Improvement Lead

Ingram Micro; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Ingram Micro is a leading technology company serving the global IT ecosystem. This role focuses on analyzing, defining, and developing business processes to align with strategic goals and drive improvements.

You will implement solutions, measure impact with quantitative methods, and collaborate with process owners across the organization. The position emphasizes independent work, leadership, and coaching of junior staff, with opportunities to lead significant projects and shape organizational

Qualifications

• Seasoned professional individual contributor.
• Works independently with limited supervision.
• May manage projects/processes.
• Coaches and reviews the work of lower level professionals.
• Problems faced are difficult and often complex.
• Influences others regarding policies, practices and procedures.
• Provides solutions to a variety of complex technical and business matters.
• Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
• May assist more junior staff members with aspects of their job.
• Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization.
• Generally free to determine work priorities based on general direction from managers.
• Specialist in technical or business skills.
• Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.

Responsibilities

• Analyze, define, and develop the organization's business process methods and practices.
• Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals.
• Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements.
• Partner with business process owners and management on strategic initiatives.
• Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis.
• Research industry trends for application of process improvement techniques and best practices.
• May train key users on new processes.

Skills

Independent work

Leadership

Coaching

Process improvement

Education

Four year college degree

Job description

Ingram Micro is a leading technology company serving the global IT ecosystem. This role focuses on analyzing, defining, and developing business processes to align with strategic goals and drive improvements.

You will implement solutions, measure impact with quantitative methods, and collaborate with process owners across the organization. The position emphasizes independent work, leadership, and coaching of junior staff, with opportunities to lead significant projects and shape organizational