Senior Oracle HCM Functional Consultant

Planit Philippines Corporation; Philippines; On-site; PHP 5,538,000 - 7,385,000; Full time

Job summary

NRI Australia & New Zealand is hiring an Oracle HCM Consultant (Functional) to translate business requirements into fit-for-standard HCM solutions, covering Core HR, Talent, and Absence Management within a managed services framework.

You will lead end-to-end configuration, testing, and production support, collaborating with HR, Payroll, and IT teams to drive automation and process improvements while maintaining high service standards.

Qualifications

• 5+ years of proven experience across Core HR, Time and Labor, Talent Management, Learning and Performance Management.
• Experience supporting Oracle HCM within a Managed Services model, balancing operational support and continuous improvement.
• Experience in ITIL framework, incidents, service requests, change management within client SLAs.
• Ability to design, configure, test, and deploy Oracle HCM using fit-to-standard and best-practice approaches.
• Strong stakeholder engagement skills with the ability to build trusted relationships and advise clients.
• Excellent verbal and written communication, able to explain business and technical concepts clearly.
• Demonstrated ability to facilitate workshops, analyze requirements, and translate into functional solutions.
• Strong analytical and troubleshooting skills for complex incidents and root cause analysis.
• Ability to work with technical teams, integration specialists, and security admins to deliver end-to-end solutions.

Responsibilities

• Lead end-to-end configuration and support for Oracle HCM Cloud processes across incidents, service requests, and minor enhancements.
• Gather and document business requirements; translate into functional designs and fit-to-standard solutions.
• Configure, test, and deploy Oracle HCM changes, including workflows, security roles, and reports.
• Perform unit testing, SIT, and UAT, including test planning and defect coordination.
• Provide production support through incident investigation and data correction guidance.
• Develop and maintain functional documentation and SOPs.
• Support integrations and downstream impacts across enterprise systems.
• Contribute to continuous improvement by streamlining HR processes and increasing user adoption.
• Guide on Oracle HCM best practices, release impacts, and change management.

Skills

Core HR

Time & Labor

Talent Management

Learning & Performance

Oracle HCM

Managed Services

ITIL

Stakeholder Engagement

Requirement Analysis

Workshop Facilitation

Documentation

Testing

Job description

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shape what’s next? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia’s leading organisations.

Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As part of our Managed Services Enterprise Applications team, the Oracle HCM Consultant (Functional Consultant) will play a key role in delivering secure, scalable, and resilient Oracle Human Capital Management (HCM) solutions across our energy and utilities client environments. The role is expected to partner with HR, Payroll, Talent, Workforce Management, and business stakeholders to design, configure, and support Oracle HCM processes across the full delivery lifecycle within NRI's ITIL-managed services framework.

You will be responsible for translating business requirements into fit-to-standard Oracle HCM solutions, delivering configuration and enhancements across modules such as Core HR, Talent Management, Recruitment, and Absence Management, while participating in testing and deployment activities. The consultant will provide production support, troubleshooting issues end-to-end, and work closely with technical teams, integration specialists, security administrators, and other functional consultants to resolve defects and deliver continuous improvements.

Strong functional knowledge of Oracle HCM Cloud, clear documentation, and effective stakeholder communication are essential to ensure stable operations, regulatory compliance, and successful business outcomes. The role requires a customer-focused mindset, strong problem-solving capability, and the ability to support business transformation initiatives while maintaining high service standards within a managed services environment.

What You’ll Do:

• Lead end-to-end configuration and support for Oracle HCM Cloud processes across incidents, service requests, and minor enhancements, ensuring alignment with business and compliance requirements.
• Gather and document business requirements; translate them into functional designs, configuration specifications, and fit-to-standard Oracle HCM solutions across HCM modules.
• Configure, test, and deploy Oracle HCM system changes, including workflows, approval rules, security roles, fast formulas, business rules, page personalisations, and reports, in accordance with change management processes.
• Perform and support unit testing, System Integration Testing (SIT), and User Acceptance Testing (UAT), including test planning, script preparation, defect triage, and coordination of issue resolution.
• Provide production support through incident investigation, root cause analysis, data correction guidance, and collaboration with technical, integration, and Oracle support teams to resolve complex issues.
• Develop and maintain functional documentation, including business process maps, configuration workbooks, solution designs, knowledge articles, training materials, and standard operating procedures (SOPs).
• Support integrations and downstream impacts across enterprise systems, coordinating with integration and technical teams as required.
• Contribute to continuous improvement initiatives by identifying opportunities to streamline HR processes, improve employee and manager self-service capabilities, increase automation, and enhance user adoption through SME training and knowledge transfer.
• Provide guidance on Oracle HCM best practices, release management, and quarterly update impacts, ensuring business stakeholders are informed and system capabilities are effectively leveraged.

What We’re Looking For:

Essential Skills

• 5+ years of proven experience across Core HR, Time and Labor, Talent Management, Learning and Performance Management.
• Demonstrated experience supporting Oracle HCM within a Managed Services model, balancing operational support and continuous improvement.
• Experience working within an ITIL framework, managing incidents, service requests, problem management, change management within client SLAs.
• Ability to design, configure, test, and deploy Oracle HCM solutions using fit-to-standard and best-practice approaches.
• Strong stakeholder engagement skills with the ability to build trusted relationships and provide advisory services to clients.
• Strong verbal and written communication skills, with the ability to clearly articulate business and technical concepts to diverse audiences.
• Demonstrated ability to facilitate workshops, analyse business requirements, and translate them into functional solutions and process improvements.
• Strong analytical and troubleshooting skills with experience managing complex incidents, root cause analysis, and issue resolution.
• Ability to work effectively with technical teams, integration specialists, security administrators, and business stakeholders to deliver end-to-end solutions.

Desirable

• Recruitment, Workforce Compensation and Absence Management
• Experience in the utilities sector.

Why Join Us:

• Deliver tangible business impact through operational excellence.
• Work with cutting-edge tools and AI-enabled platforms.
• Be part of a high-performing, client-obsessed team that values growth and innovation.

Your skills. Our impact. Together unstoppable. At NRI, you’ll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. Don’t worry if you don’t meet every requirement listed - we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.