Senior Operations Analyst (Claims Processing)

SimCorp; Philippines; Hybrid; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Great Place To Work certification

WealthTech100 recognition

Job summary

SimCorp is seeking an Operations Analyst in Manila to support the Middle Office with end-to-end trade lifecycle and investment accounting tasks. You will engage with clients, custodians, and managers to ensure high-quality, timely delivery in a fast-paced environment.

The role requires strong knowledge of trade management, reconciliations, and derivatives lifecycle, with a focus on accuracy, control, and client satisfaction. Hybrid work arrangement applies, with 2 days in office.

Qualifications

• 5-7 years of experience in buy-side or outsourced Operations, specifically Trade Management, FX, and/or Reconciliations.
• Knowledge of Capital Market products and diverse security types.
• Familiarity with Derivatives lifecycle (OTC pricing) and related areas.
• Excellent communication in English, both written and verbal.

Responsibilities

• Action daily tasks and monitor workflow of processes: from clients, 3rd party managers, and custodians.
• Trade Lifecycle Management from Confirmation through Settlement.
• Reconcile cash, positions and transactions between platforms and custodians/3rd parties.
• Produce reports and respond to client queries; support client onboarding and service development.
• Maintain procedures, training, and compliance with SLA and KPI targets.
• Liaise with 3rd party managers, counterparties, clients, and custodians to resolve operational issues.

Skills

Trade Management

FX

Reconciliations

Communication skills

English proficiency

Education

Bachelor's degree in finance

Tools

SimCorp Dimension

MS Excel

Job description

What Makes Us, Us

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS IS IMPORTANT TO US,

We are a global, fast-paced company providing trade Operations and Investment Accounting Services. We are looking for an Operations Analyst to support our Middle Office Operations team, who has a broad understanding of all Investment Operations functions. The role requires expertise across the full trade lifecycle and Investment Accounting Operations. You will thrive in a fast-paced environment with an emphasis on high-quality and timely delivery

What You Will Be Responsible For

• Action daily tasks and monitor the workflow of processes such as:
  • Transaction data received from;
    • Clients
    • 3rd party Manager
    • Custodian
  • Trade Lifecycle Management (Confirmation through to Settlement)
  • Monitor, investigate and resolve transaction booking exceptions
    • Trades (FI, FX, Equity, Money Market, Derivatives, Private Debt, SPVs, Real Estate)
    • Events Lifecycle management
    • Corporate Actions, Coupons, Dividends, Derivative lifecycle
  • Reconciliations (Platform vs. Custodian and other 3rd Parties)
    • Cash
    • Position & Transactions
  • Reporting
  • Liaise with 3rd Party Managers, Counterparties, Clients and Custodians to resolve operational issues
  • Responding to client queries / requirements
  • Participating in client on-boarding, testing and service development
  • Identify continuous service development
  • Maintain procedures
  • Maintain ongoing training
  • Manage all administrative activities and contribute to reports to management
  • Knowledge and adherence to service delivery against SLA and Key Performance Indicators (KPI's)
  • Participate in Client internal and external audits

WHAT WE VALUE:

• 5 - 7 years of experience working within a buy-side or outsourced Operations team, specifically Trade Management, FX, and/or Reconciliations
• SimCorp Dimension experience an advantage
• Possess good level of knowledge on Capital Market products
• Familiarity of diverse security types and investment industry
• Proficient in Derivatives product knowledge (OTC pricing, lifecycle) and related areas
• Excellent communication with good verbal and written skills (English Language)
• Advanced MS Office tools (Word &Excel)
• Continuously improve analytical skills and logical understanding of process
• Bachelor's degree in finance or the equivalent combination of education and experience is required

Other Requirements

• APAC/EMEA shift hours (May change depending on business needs)
• Hybrid working arrangement (2x a week in office)

Benefits:

SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since we operate in 30+ offices worldwide, the benefits package may vary from country to country.

Take advantage of this section and indicate the most-valued benefits for candidates, considering training and certification, as well as benefits that can improve a candidate's work-life balance, such as flexible hours, vacation time, work-from-home options, etc. Please note that this may not be possible for multiple location postings due to the difference in benefits.

• SimCorp Manila proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26 This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees
• We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.