Senior OpenText Exstream/CCM Specialist

Accenture in the Philippines; Quezon City; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Accenture in the Philippines is seeking an OpenText Exstream Developer to design, develop, and maintain customer communication solutions. The role requires hands-on experience with OpenText Exstream V16+ and OpenText Communication Builder to deliver CCM integrations.

You will translate business requirements into scalable CCM implementations, configure templates and workflows, and collaborate with stakeholders and technical teams to ensure robust, well-documented solutions.

Qualifications

• Hands‑on experience with OpenText Exstream V16 or higher.
• Experience with OpenText Communication Builder.
• Experience developing CCM solutions.
• Experience integrating Exstream/CCM with front‑end and enterprise systems.

Responsibilities

• Design, develop, enhance, and maintain CCM templates and communications.
• Develop CCM solutions using OpenText Communication Builder.
• Translate business requirements into scalable CCM implementations.
• Configure templates, documents, and workflows based on business needs.
• Support integration of OpenText solutions with other enterprise systems.
• Troubleshoot issues across templates, documents, and integrations.
• Collaborate with stakeholders and technical teams through the lifecycle.

Skills

Exstream V16+

Communication Builder

CCM solutions

integration with enterprise systems

Job description

Accenture in the Philippines is seeking an OpenText Exstream Developer to design, develop, and maintain customer communication solutions. The role requires hands-on experience with OpenText Exstream V16+ and OpenText Communication Builder to deliver CCM integrations.

You will translate business requirements into scalable CCM implementations, configure templates and workflows, and collaborate with stakeholders and technical teams to ensure robust, well-documented solutions.