Senior Non-Gaming Analyst (F&B or Resort)

Michael Page; Pasay; On-site; PHP 1,116,000 - 2,232,000; Full time

Job summary

Michael Page is partnering with a leading integrated resort organization to hire a Senior Non-Gaming Analyst who will lead analytics across hotel, F&B, entertainment, retail and attractions, identifying opportunities to improve revenue, profitability and total customer value.

You will collaborate with senior stakeholders to shape strategic decisions and drive data-driven insights, while mentoring analysts and ensuring adherence to reporting frameworks.

Qualifications

• Bachelor's degree or higher in a related field; Master's/MBA advantageous.
• 4–10+ years in hospitality analytics, revenue management, or related analytics roles.
• Strong expertise in hotel, F&B, events, retail, pricing, margins, and customer behavior analysis.

Responsibilities

• Lead analytics for hotel, F&B, entertainment, retail, and attractions to identify revenue opportunities.
• Analyze hotel performance—occupancy, room rates, customer mix, and cash-versus-cashier utilization—to support revenue decisions.
• Evaluate F&B, retail, and ancillary performance by assessing spending, margins, attachment, and cross-sell opportunities.
• Measure ROI of events and entertainment, recommending future investments or discontinuations.
• Integrate gaming and non-gaming data to derive insights on lifetime value, segmentation, and engagement strategies.
• Lead and mentor Non-Gaming Analysts, ensuring analytical accuracy and alignment with reporting standards.
• Partner with Hotel Operations, F&B, Marketing, Finance, Gaming, and Commercial Analytics to support strategic decisions.
• Present actionable recommendations balancing departmental goals with overall enterprise value.

Skills

Analytics leadership

Stakeholder management

Mentoring analysts

Data-driven frameworks

Revenue management

Customer value analysis

Education

Bachelor's degree in Business

Bachelor's degree in Economics

Bachelor's degree in Statistics

Bachelor's degree in Mathematics

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Hospitality Management

Bachelor's degree in Finance

Job description

• Join a data-driven team shaping key business decisions.
• Grow your analytics career with high-impact executive exposure.

About Our Client

The client is a leading integrated resort organization that leverages advanced commercial analytics to optimize revenue, profitability, customer experience, and total customer value across its hotel, dining, entertainment, retail, and attraction businesses.

Job Description

• Lead analytics for hotel, F&B, entertainment, retail, and attractions to identify opportunities that improve revenue, profitability, and total customer value.
• Analyze hotel performance, including occupancy, room rates, customer mix, and cash-versus-comp utilization, to support revenue optimization decisions.
• Evaluate F&B, retail, and ancillary business performance by assessing customer spending, margins, attachment rates, and cross-sell opportunities.
• Measure the ROI of events and entertainment offerings, providing recommendations on future investments, improvements, or discontinuation.
• Integrate gaming and non-gaming customer data to generate insights on customer lifetime value, segmentation, and engagement strategies.
• Lead and mentor Non-Gaming Analysts, ensuring analytical accuracy, commercial relevance, and adherence to established reporting frameworks.
• Partner with stakeholders across Hotel Operations, F&B, Marketing, Finance, Gaming, and Commercial Analytics to support strategic decision-making.
• Present actionable recommendations that balance departmental objectives with overall enterprise value and business performance goals.

The Successful Applicant

A successful Senior Non-Gaming Analyst should have:

• Bachelor's degree in Business, Economics, Statistics, Mathematics, Engineering, Computer Science, Hospitality Management, Finance, or a related field; a Master's degree or MBA is an advantage.
• 4-10+ years of experience in hospitality analytics, revenue management, commercial analytics, finance, strategy, or related analytical functions.
• Strong expertise in hotel, F&B, events, retail, pricing, margin management, customer behavior analysis, or integrated resort economics.
• Proven ability to perform complex revenue, profitability, customer value, and ROI analysis, translating insights into actionable business recommendations.
• Experience leading analytical workstreams, mentoring analysts, and establishing data-driven frameworks and performance standards.
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders across commercial, marketing, finance, and operations teams.
• Strong commercial acumen, problem-solving capabilities, and proficiency in evaluating cross-sell opportunities, customer lifetime value, and enterprise-wide business performance.

What's on Offer

• Monthly salary ranging from PHP 100,000 to PHP 200,000.