Senior Network Engineer - CCNA or CCNP (Alabang) | Onsite

Tasq Work; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO for Employee and 2 Dependents (On

Quarterly performance bonus

Outstanding career development oppurt

Job summary

Tasq Work in Alabang, Metro Manila is seeking an experienced network professional to join our IT ops team. The role requires hands-on networking expertise, Cisco devices, and CCNA/CCNP certifications, with a willingness to work shifting schedules and be onsite.

You will collaborate with global IT teams, manage incidents, support procurement, and contribute to service delivery and security initiatives. A strong customer-service mindset and leadership skills are essential to drive quality and

Qualifications

• Bachelors degree in computer science, IT, engineering or related field.
• At least 4 years hands-on networking experience (firewalls, routing, switching).
• Expertise with CISCO devices and related hardware.
• Strong leadership, ownership, and delivery focus.
• A customer-service mindset and ability to work with global IT teams.
• Knowledge of IT infrastructure, networking, telecoms, and cloud tech.
• Experience in Incident Management and LAN/WAN management.
• Familiarity with Cisco switches, routers and firewalls.
• Proficient in troubleshooting IT setups.
• CCNA and CCNP certifications (active or recently expired), mandatory.
• Ability to work in shifting schedules and onsite at Alabang (US shifts).
• Immediate start preferred.

Responsibilities

• Procurement: collect requirements and raise BOM to pricing team.
• Service Transition: migrations and upgrades per plan.
• Service Delivery & Support: assist teams with 2nd-level incidents.
• Availability & Continuity: monitor backups and redundancy; capacity data.
• Service Level Management & Reporting: escalate, report, coordinate with providers.
• Supplier Management: engage external vendors and address escalations.
• Security Management: implement actions from security alerts.
• Incident and Problem Management: RCA and SLA targets.
• Change & Release Management: CMDB updates and release activities.
• Service Improvement: identify and drive improvements.
• Communication: provide updates on service delivery and maintenance.
• Talent Management: training and certification for career development.
• Knowledge Management: create self-help docs and FAQs.
• IT Asset Management: manage IT assets throughout lifecycle.
• Quality Assurance & Compliance: ensure QA and audits.
• Business Continuity: participate in BCMS drills and reporting.
• Organizational Initiatives: support IT infrastructure projects for service owners.

Skills

Networking experience

Leadership

Customer service mindset

Troubleshooting IT setups

Shifting schedules

Education

Bachelors degree in computer science, IT, Engineering, or related field

Tools

Cisco devices

Cisco switches

Cisco routers

Cisco firewalls

CCNA

CCNP

Cisco ASA

Cisco Firepower

Cisco AnyConnect

Job description

Work Setup:Onsite (Alabang)

Work Schedule:Flexible with mid or night shift schedule

Qualifications:

• Bachelors degree in computer science, IT, Engineering, or a related field
• At least 4 years hands on networking experience (i.e. firewalls, routing, and switching)
• Expertise with CISCO Devices
• Strong leadership skills, a passion for quality, and a demonstrated ability to take ownership and accomplish challenging goals
• A customer-service mindset and ability to work in a diverse environment with clients and IT teams globally
• Knowledge of IT infrastructure, including networking, telecommunications, and cloud technologies
• Experience in Incident Management and managing LAN & WAN networks
• Familiarity with Cisco switches, routers, and firewalls
• Proficiency in troubleshooting IT setups
• Mandatory Certifications (active or has recently expired):
  Cisco Certified Network Associate (CCNA)
  Cisco Certified Network Professional (CCNP)
• Must be amenable to working in shifting schedules
• Must be able to work onsite at Alabang – US Shifts
• Immediate start preferred

Experience in at least 3 of the following:

• Cisco ASA
• Cisco Firepower
• IPS
• Routers & Switches
• Cisco AnyConnect

Key Responsibilities:

• Procurement:Work with business stakeholders to collect requirements and initiate procurement requests, including raising Bill of Materials (BOM) to the pricing team
• Service Transition:Implement technology migration and system upgrades as part of the service transition plan to ensure smooth transitions for IT services
• Service Delivery and Support:Assist teams (Network, Security, VOICE, Server, Systems) with troubleshooting and resolving 2nd-level incidents and service requests, ensuring compliance with service delivery objectives
• Availability & Continuity:Manage availability and continuity of IT services by performing routine backups, checking redundancy in power/systems/network, and recording capacity data
• Service Level Management & Reporting:Handle service functional escalations, prepare service reports, and coordinate with service providers to meet SLAs
• Supplier Management:Work with external vendors and service providers to address escalations and provide feedback to improve vendor support
• Security Management:Implement corrective actions based on security alerts to maintain information security compliance
• Incident and Problem Management:Address service requests and incidents, perform root cause analysis (RCA), and ensure that SLA targets are met
• Change & Release Management:Document and implement changes and updates to the Configuration Management Database (CMDB), manage forward schedule changes, and execute release activities
• Service Improvement:Identify and implement service improvement plans and actions to enhance service delivery and customer satisfaction
• Communication:Provide regular updates to users on service delivery, maintenance schedules, and ongoing support
• Talent Management:Participate in ongoing training and certification programs to enhance technical skills and soft skills for career development
• Knowledge Management:Contribute to the creation of knowledge management resources like self-help documentation and FAQs
• IT Asset Management:Work with resource executives to manage and update IT assets throughout their lifecycle, ensuring compliance with asset management policies
• Quality Assurance & Compliance:Ensure compliance with quality assurance processes and address any audit issues or feedback for continuous improvement
• Business Continuity:Participate in Business Continuity Management System (BCMS) drills, prepare and submit results to ensure compliance with business continuity plans
• Organizational Initiatives:Support departmental and organizational initiatives by providing IT infrastructure and collaborating with service owners

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities

#TASQCorp