IT Network Manager (CCNA/CCNP) | Alabang

Tasq Work; Muntinlupa; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

HMO for employee and dependents

Quarterly bonus

Career development opportunities

Job summary

Tasq Work in Alabang, Philippines seeks a senior network operations leader to manage a Cisco-centric team onsite. Primary duties include mentoring engineers, ensuring SLA adherence, and driving high-availability enterprise networks during US business hours with 24x7 coverage. A strong background in Cisco routing/switching, CCNA/CCNP, and ITIL governance is required.

The role offers career growth, performance bonuses, and comprehensive health coverage from day one.

Qualifications

• Bachelor’s degree in Network Administration, IT, CS or related field.
• At least 10 years of experience in network operations in enterprise environments.
• Proven leadership or people management experience.

Responsibilities

• Lead and mentor network engineers; provide guidance and escalation support.
• Oversee configuration, troubleshooting and maintenance of enterprise Cisco networks.
• Own audits; ensure security controls and patch management are in place.
• Monitor network performance and prepare capacity/availability reports.
• Drive ITIL-based incident, change, and DR governance.

Skills

Leadership

Cisco routing & switching

SLA management

Team mentoring

Education

Bachelor’s degree in Network Administration, Information Technology, Computer Science

Tools

CCNA

CCNP

Job description

Work Setup:Onsite (Alabang)

Work Schedule: Primary support for US Business Hours with 24x7 support coverage; Onsite - 5 Days a Week

Education & Experience:

• Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
• At least 10 years of overall experience in network operations, with strong exposure to enterprise environments.
• Proven experience in team leadership or people management roles.

Mandatory Certifications:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)

Key Responsibilities:

Team & Stakeholder Management

• Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.
• Provide technical guidance, performance oversight, and escalation support.
• Manage ongoing engagement with internal teams, external vendors, and client stakeholders.
• Ensure high service quality, SLA adherence, and effective issue resolution.

Network Operations & Technical Leadership

• Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.
• Strong hands-on knowledge of Cisco routing and switching.
• Experience with installation, configuration, and support of: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect
• Working knowledge and experience with Proxy infrastructure and Checkpoint firewall management.

Security Compliance & Audit Management

• Own and manage internal, external, and client-driven audits.
• Ensure continuous network security and compliance through: Security patch management, IOS upgrades, Audit log reviews, Access control enforcement, and Maintenance of network security standards and guidelines

Network Performance & Reporting

• Assess and monitor network performance against business requirements.
• Prepare and present network performance, capacity, and availability reports.
• Drive network planning activities, including: Capacity planning, Hardware/software upgrades, Technology refresh and replacement strategies

ITIL Process & Operational Governance

• Ensure adherence to ITIL best practices, including: Incident Management, Change Management, Capacity Management, Vendor Management
• Oversee and participate in disaster recovery (DR) operations and testing.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities