Senior MIS Analyst - Automation & Analytics Lead

Tap Growth ai; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Ubiquity is seeking a Senior MIS Analyst to own data pipelines, produce advanced analytics, and drive continuous process improvement. The role focuses on turning raw data into strategic models and standardized reports for senior leadership.

You will build dashboards (Power BI, Tableau, or Qlik), automate reporting, and ensure data quality across departments. A Bachelor’s degree and 3–5 years in BI, analytics, or automation are expected.

Qualifications

• 3-5 years of experience in data analysis, business intelligence, or process automation.
• Proven experience extracting data from CMS and optimizing manual reporting to reduce cycle time and defects.
• Advanced proficiency in Excel, SQL, Google Sheets, and deep understanding of call center statistics.

Responsibilities

• Proactively identify opportunities to streamline processes, eliminate manual data entry, and reduce operational waste.
• Automate repetitive reporting processes utilizing scripts (e.g., SQL, VBA) or workflow tools to reduce cycle time and defects.
• Develop standardized templates, centralized data pipelines, and highly optimized reporting procedures.
• Transition basic reporting into predictive and diagnostic analytics to find root causes for business trends.
• Support ad hoc requests from stakeholders by providing complex analytical insights.
• Present data narratives that drive data literacy across operational leadership.
• Collect data from diverse departments, CMS platforms, and databases, ensuring completeness and consistency.
• Develop and maintain sophisticated dashboards using Power BI, Tableau, or Qlik to deliver actionable insights.
• Consolidate data from multiple sources into standardized daily, weekly, and monthly reports.
• Validate complex datasets, investigate discrepancies, and reconcile reports between disparate systems.
• Identify errors systematically and coordinate with relevant departments for upstream corrections.
• Maintain comprehensive documentation to ensure a consistent, efficient reporting process.

Skills

Data analysis

Business intelligence

Process automation

Communication skills

Education

Bachelor's degree in Business, Information Systems, Computer Science, Data Science, or a related field

Tools

Google Looker

Power BI

Qlik

Tableau

Excel

SQL

Google Sheets

Job description

Ubiquity is seeking a Senior MIS Analyst to own data pipelines, produce advanced analytics, and drive continuous process improvement. The role focuses on turning raw data into strategic models and standardized reports for senior leadership.

You will build dashboards (Power BI, Tableau, or Qlik), automate reporting, and ensure data quality across departments. A Bachelor’s degree and 3–5 years in BI, analytics, or automation are expected.