Senior Manufacturing Operations Manager, Outsourced/ Subcon Operations

Cygnify; Batangas City; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Cygnify seeks a Senior Operations Manager, Outsourced Operations, to lead end-to-end outsourced manufacturing in the Philippines. You will drive operations across consumer electronics, manage partner relationships at executive levels, and ensure delivery against quality, cost, and timeline targets.

You will champion Lean, Six Sigma, 5S, Kaizen and Hoshin Kanri, embed a culture of continuous improvement, and develop both direct and partner teams to sustain high performance in a fast-paced

Qualifications

• Minimum 10 years’ senior leadership experience in electronics or contract manufacturing operations.
• Bachelor's degree in Engineering, Operations Management, or a related technical discipline.
• Strong proficiency with Lean, Six Sigma, 5S, Kaizen, Hoshin Kanri and operational excellence.

Responsibilities

• Direct and manage outsourced manufacturing operations across Consumer Electronics categories within the region.
• Build executive-level relationships with partner organizations and act as primary contact for execution and issue resolution.
• Oversee end-to-end factory performance, ensuring compliance with CSER, health & safety, and ethical standards.
• Define and improve KPIs (OTIF, quality, cost, yield, throughput) with robust reporting and analytics.
• Lead continuous improvement through lean, Six Sigma, 5S, Kaizen, and Hoshin Kanri.
• Inspire and develop direct and indirect teams, fostering accountability and inclusion.
• Identify, communicate, and mitigate risks including new product introductions and technology transfers.
• Coordinate cross-functional teams to ensure seamless delivery and alignment with strategies.

Skills

Senior leadership

Stakeholder engagement

Operational excellence

Change management

People leadership

English communication

Risk management

Cross-functional collaboration

Contract manufacturing

Quality assurance

Education

Bachelor's degree in Engineering or related

Tools

Lean

Six Sigma

5S

Kaizen

Hoshin Kanri

Job description

The Senior Operations Manager, Outsourced Operations, reports directly to the Head of Operations in the Philippines and is accountable for the end-to-end management of our client's outsourced manufacturing operations in the Philippines. This Senior Operations Manager role leads operational execution, escalates and resolves challenges in partnership delivery, embeds continuous improvement, and is a role model for our client's high-performance culture and values.

What You Will Do

• Strategic Operational Leadership: Direct and manage all outsourced manufacturing operations across Consumer Electronics categories (Floor Care, Beauty, and others) within the region, delivering high-mix, complex products to world-class standards.
• Partner Engagement: Build and cultivate strong, executive-level relationships with C-level leaders at partner organizations. Serve as our client's primary contact for operational execution, escalation, and issue resolution to maintain aligned, high-performing partnerships.
• Factory Management & Compliance: Oversee end-to-end factory performance, championing operational excellence, compliance with all requirements, and local regulations in CSER (Corporate Social & Environmental Responsibility), health & safety, and ethical standards.
• KPI & Process Management: Define, implement, and continuously improve rigorous operational KPIs (including OTIF, quality, cost, yield, and throughput). Lead due diligence to ensure robust reporting, auditing, and analytical frameworks.
• Continuous Improvement & Excellence: Embed a culture of continuous improvement through world-class manufacturing methodologies (lean, Six Sigma, 5S, Kaizen, Hoshin Kanari). Lead waste reduction, process optimization, and efficiency programs to deliver better cost, quality, and speed.
• People Leadership & Capability Building: Inspire, mentor, and develop both direct and indirect teams (including partner teams), fostering a people-centered leadership style. Actively develop talent, build a culture of accountability, and champion diversity and inclusion.
• Change & Risk Management: Proactively identify, communicate, and mitigate risks—including those arising from new product introductions, technology transfers, and process changes. Lead the operational response for critical escalations.
• Stakeholder Management: Coordinate cross-functional teams within our client and with external partners, ensuring seamless operational delivery and alignment with business strategies.

What You Will Bring

• Minimum 10 years’ senior leadership experience in electronics or contract manufacturing operations, with a demonstrable track record operating in high-mix, complex manufacturing environments.
• Bachelor’s degree (or higher) in Engineering, Operations Management, or a related technical discipline.
• Deep proficiency in world-class manufacturing methodologies: Lean, Six Sigma, 5S, Kaizen, Hoshin Kanri, and robust operational excellence practices.
• Experience managing both direct and indirect teams, with outstanding influencing and stakeholder engagement skills
• Proven capability to independently challenge, influence, and collaborate with senior leadership, both internal and with external partners.
• Deep understanding of risk management, compliance (CSER, EHS), and process optimization in manufacturing operations.
• People-centered leader; outstanding track record in developing talent, building inclusive cultures, and modeling best-in-class leadership behaviors.
• Results-driven, adaptable, self-motivated, and able to excel under pressure in a fast-paced, dynamic environment.
• Exceptional communicator with fluency in written and spoken English; proficiency in Chinese (Mandarin or Cantonese) is advantageous.