Senior Manager - Managed Reports

Globe Telecom; Taguig; On-site; PHP 781,200 - 1,116,000; Full time

Job summary

Globe Telecom is looking for an experienced professional to manage and deliver dashboards connected to operational metrics. The role involves visualization design, ensuring timely updates, and validating dashboard accuracy.

Candidates should have extensive experience in Big Data, complex systems, and Business Intelligence. Proficiency in tools like Tableau and Google Data Studio is essential for effective project execution.

Qualifications

• 5+ years of experience in Big Data.
• 5+ years of experience managing complex systems.
• 8+ years of professional experience in Business Intelligence.
• 6+ years in developing reports and dashboards.
• Hands-on experience across all stages of development efforts.

Responsibilities

• Run and manage design, development, and delivery of dashboards.
• Ensure timely production and update of dashboards.
• Conduct quality assurance and validation for dashboard projects.
• Automate regular profiling and cohort analyses.

Skills

Big Data management

Complex systems operation

Business Intelligence concepts

Report and dashboard development

Agile methodologies

Process management

Data visualization tools

Java Scripting

SQL

Python

Education

Bachelor's Degree in any related field

Tools

Tableau

Google Data Studio

Job description

Run and manage the design, development, and delivery of dashboards and visualizations related to key operational metrics. Ensure deliverables are provided within the agreed SLA and manage day to day activities. Provide key analysis and insights based on historical numbers and recent events that would impact the metrics’ usual trends.

Duties And Responsibilities

Visualization Design

• Draw and define dashboard visual layout, look and creatives to enable Visual storytelling to business
• Secure concurrence & approval from senior management and stakeholders on the visual layout and flow

Dashboard Development

• Develop dashboards, optimize scripts, transformations on further requirements in collaboration with Data Build team
• Lead development of approved layout and views via the Visualization Tool

Dashboard QA & Validation

• Establish and Define QA and Validation / UAT Plan for every Dashboarding Development Project
• Execution of QA and Validation Plan according to the agreed Project Plan timelines / milestones
• Accountable person to ensure accuracy of metrics and figures in relation to the agreed standardized KPIs.

Dashboard and Reports Automation

• Support Reports rationalization initiatives and automate existing dashboards in excel spreadsheets
• Develop new scripts to automate in collaboration with Data Build team

Dashboard Maintenance

• Manage dashboard scheduling, Ensure timely and regular production and update of dashboards – depending on agreed frequency, timing SLAs
• Ensure that production dashboard scripts are closed and manage versioning, update, change process

Adhoc and Regular MIS

• Enable Adhoc and Regular MIS requiring Simple Customer Profiling, Numbers scoping and business monitoring
• Regularly share and endorse insights to Data Analytics team for further deep-dives / advanced analytics requirements

Automation of Data Storytelling Insights

• Automation of regular profiling and cohort analyses – to support Data Storytelling team churn out insights faster

Business User / Stakeholder Education

• User and stakeholder education on the use of the dashboard visualization tools such as Tableau and Google Data Studio

Requirements

• 5+ years of experience in Big Data.
• 5+ years of experience managing and effectively operating complex systems that are highly reliable and scalable.
• 8+ years professional experience in the concepts of complex Business Intelligence.
• 6+ years of experience in developing and building reports, data models, dashboards and BI tools.
• 5+ years of experience of agile development methodologies preferred.
• 5+ years of process management experience.
• Hands-on experience with all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
• Experience with balancing usability, data integrity, and performance.
• Demonstrated ability to assess technology needs of Business Intelligence, Analytics, Reporting, Analytical Modeling and Forecasting.
• Strong Team player who can define and enforce data standards.
• Experience interfacing with and presenting to senior business leaders.
• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.
• Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications.
• Strong technical knowledge of and hands on experience with Business Intelligence techniques including but not limited to Analytics, Data Mining, Data Warehouse, Reporting and Dashboards.
• Strong technical knowledge of BI tools integrated to Cloud setup.
• Extensive knowledge on data visualization techniques and dashboard design is essential.
• Java Scripting, SQL and Python skills a definite plus. Experience in working for a telco company is desirable.
• Knowledge of database performance factors, monitoring tools and tuning procedures.
• Experience and advanced knowledge of logical and physical database modeling concepts and techniques.
• Understand normalized and star-schema (dimensional) physical models and logical modeling concepts.
• Experience with a variety of sources (EBS, XML, Oracle, flat file, excel spreadsheets, transactional (OLTP) sources, etc.).
• Bachelor's Degree in any related field.