Senior Manager, Investigations - APAC/EMEA

Johnson Johnson; Pateros; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manager, HR Investigations for the APAC and EMEA regions, based in Taguig, Philippines. The role leads end-to-end employee relations investigations, ensuring timely, fair, and compliant outcomes across a complex, global matrix organization.

You will partner with HR, Legal, and business stakeholders to manage risk, standardize processes, and deliver high-quality case work while handling sensitive information with discretion. Travel modest.

Qualifications

• Bachelor’s degree required in Human Resources, Law, Industrial Relations, Business Administration, or a related field
• Master’s degree, JD, or equivalent advanced degree preferred
• Typically 8–10 years of experience in employee relations, investigations, or a related HR discipline
• Experience executing investigations end-to-end, including managing multiple concurrent cases
• Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEA
• Proven ability to manage competing priorities and deliver high-quality work within defined timelines
• Strong attention to detail and ability to document findings clearly and accurately
• Ability to handle sensitive and confidential information with discretion
• Effective collaboration skills to work with cross-functional stakeholders in a matrixed environment

Responsibilities

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations
• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality
• Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions
• Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues
• Ensure proper triage and prioritization of incoming cases based on risk level and complexity
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations

Skills

End-to-end investigations

Case management

Stakeholder collaboration

Discretion with confidential info

Regulatory/compliance knowledge

APAC/EMEA experience

English proficiency

Education

Bachelor’s degree

Master’s degree / JD preferred

Tools

Case management systems

Investigation tools

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

DePuy Synthes is recruiting for a(n) Senior Manager,HRInvestigations,locatedinTaguig, Philippines.

The Senior Manager, HRInvestigations is responsible for the execution of employee relations investigations across APAC and EMEA. This role focuses on the consistent, timely, and high-quality delivery of investigations into workplace concerns, ensuring all matters are managed objectively, documented thoroughly, and resolved in line with company policy and local employment laws. This role is intended for sensitive HR matters with heightened legal, regulatory, and/or reputational exposure, such as discrimination, harassment and retaliation case management.

This position plays a critical role in operationalizing investigation processes at scale—handling a high volume of complex and sensitive cases, ensuring accurate case management, and delivering outcomes that are fair, compliant, and actionable. You will work closely with HR, Legal, and business stakeholders to execute investigations, manage risk, and support a safe and respectful workplace.

Key Responsibilities

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations

• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations
  Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality
  Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes
  Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance
  Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions
  Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues
  Ensure proper triage and prioritization of incoming cases based on risk level and complexity
  Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality
  Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations

Qualifications

Education:

• Bachelor’s degreerequiredin Human Resources, Law, Industrial Relations, Business Administration, or a related field

• Master’s degree, JD, or equivalent advanced degree preferred

Experience and Skills:

Required:

• Typically8–10 years of experience in employee relations, investigations, or a related HR discipline

• Demonstrated experience executing investigations end-to-end, including managing multiple concurrent cases

• Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEA

• Proven ability to manage competing priorities and deliver high-quality work within defined timelines

• Strong attention to detail and ability to document findings clearly and accurately

• Ability to handle sensitive and confidential information with discretion

• Effective collaboration skills to work with cross-functional stakeholders in a matrixed environment

Preferred:

• Experience operating in a high-volume, service-oriented or centralized investigations environment

• Experience in regulated industries such as MedTech, pharmaceuticals, or manufacturing

• Familiarity with case management systems and investigation tools

• Experience identifying trends and contributing to process improvements

• Exposure to labor relations or unionized environments

• Experience supporting multi-country investigations across diverse legal frameworks

Other:

• Language: English required; additional regional languages are a plus

• Travel: Approximately 10–15%, limited and primarily for critical business needs

• Certifications: HR, investigations, or compliance-related certifications preferred

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.