Senior HR Investigations Manager – APAC/EMEA

Johnson Johnson; Pateros; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manager, HR Investigations for the APAC and EMEA regions, based in Taguig, Philippines. The role leads end-to-end employee relations investigations, ensuring timely, fair, and compliant outcomes across a complex, global matrix organization.

You will partner with HR, Legal, and business stakeholders to manage risk, standardize processes, and deliver high-quality case work while handling sensitive information with discretion. Travel modest.

Qualifications

• Bachelor’s degree required in Human Resources, Law, Industrial Relations, Business Administration, or a related field
• Master’s degree, JD, or equivalent advanced degree preferred
• Typically 8–10 years of experience in employee relations, investigations, or a related HR discipline
• Experience executing investigations end-to-end, including managing multiple concurrent cases
• Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEA
• Proven ability to manage competing priorities and deliver high-quality work within defined timelines
• Strong attention to detail and ability to document findings clearly and accurately
• Ability to handle sensitive and confidential information with discretion
• Effective collaboration skills to work with cross-functional stakeholders in a matrixed environment

Responsibilities

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations
• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality
• Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions
• Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues
• Ensure proper triage and prioritization of incoming cases based on risk level and complexity
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations

Skills

End-to-end investigations

Case management

Stakeholder collaboration

Discretion with confidential info

Regulatory/compliance knowledge

APAC/EMEA experience

English proficiency

Education

Bachelor’s degree

Master’s degree / JD preferred

Tools

Case management systems

Investigation tools

Job description

Johnson & Johnson is seeking a Senior Manager, HR Investigations for the APAC and EMEA regions, based in Taguig, Philippines. The role leads end-to-end employee relations investigations, ensuring timely, fair, and compliant outcomes across a complex, global matrix organization.

You will partner with HR, Legal, and business stakeholders to manage risk, standardize processes, and deliver high-quality case work while handling sensitive information with discretion. Travel modest.