Senior IT Specialist - Operational Governance

DSV Road GmbH; Parañaque; On-site; PHP 600,000 - 800,000; Full time

Job summary

Dsv Air & Sea SAU is seeking an IT professional for its Operational Governance team in Parañaque, Philippines. The role involves designing and improving IT continuity management processes, ensuring operational stability, and supporting various governance tasks in a collaborative environment.

The ideal candidate will have over 3 years of relevant experience and excellent communication skills. The opportunity includes the possibility of a hybrid work model.

Qualifications

• 3+ years of experience in IT Operations, IT continuity management, or similar position within IT services.
• Solid knowledge and experience in overall IT Infrastructure and applications, preferable both on-premises and Cloud.
• Excellent written and verbal English communication skills.

Responsibilities

• Design, implement and improve DSV IT Continuity Management process.
• Ensure Operations of DSV IT Disaster Recovery tests.
• Track and monitor KPI of IT Continuity Management for governance and control.

Skills

IT Operations

IT Continuity Management

Problem Solving

Collaboration

Job description

Job Req Number: 112608
Time Type: Full Time

Join our Operational Governance team

Within our large Global IT organization at DSV, you’ll become part of the Operational Governance team. You’ll join a fantastic group of enthusiastic, proactive, and collaborative colleagues, working together to manage IT processes and their operations to the next level. Your primary location will be our beautiful DSV office in xxx, with the possibility of working from home.

About this Opportunity

Welcome to Operational Governance. We are responsible for IT Governance, IT Continuity Management, Transition Management, and various other IT processes and governance areas. As an IT specialist, you will play a key role in ensuring operational stability, especially within the IT Continuity Management and Governance areas.

Essential Responsibilities:

• Design, implement and improve DSV IT Continuity Management process, corresponding procedures and documentations
• Design, implement and improve Operational Governance related process & procedures, to ensure compliance and operational stability
• Ensure Operations of DSV IT Disaster Recovery tests, to deliver on time and in quality
• Track and monitor KPI of IT Continuity Management (Disaster Recovery) for governance and control to ensure IT resilience and operational stability
• Support various Governance tasks and improvement initiatives that are feasible, fit-to use/purpose, and eventually materialize the improvements
• Practice the supervising role within governance area, and balance with providing the consultancy to Global IT colleagues

Technical Requirements:

• 3+ years of experience in IT Operations, IT continuity management, or similar position within IT services
• Solid knowledge and experience in overall IT Infrastructure and applications, preferable both on-premises and Cloud (SaaS, PaaS)
• Practical experiences and knowledge of business continuity, disaster recovery tests, and continuous improvements
• Knowledge of IT Governance like COBIT, and IT Security like ISO27001 is an advantage but not mandatory
• ITIL certification as an advantage but not mandatory

• Excellent written and verbal English communication skills.

To succeed in the role:

• You are confident in exercising your authority as an IT governance professional and are not afraid to challenge the status quo
• You are positive and passionate about problem solving, self-driven, highly motivated, even under a high-speed and pressing environment, as DSV is a fast-speedy grown company
• You are having can-do mindset, having the overall view of situation (Big-Picture)
• You are collaborative and enjoy working with team members including management in daily operations and project across the world