Senior IT Project Coordinator & Operations Lead

Astreya; Taguig; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Astreya in Taguig, Philippines, is seeking a Project Coordinator IV to join a global team. You will plan and coordinate internal projects from initiation to delivery, often involving network, server, or software implementations and upgrades.

You will monitor project plans, schedules, resources, and expenditures, lead meetings, generate reports, and train colleagues on new dashboards and processes while collaborating with regional teams.

Qualifications

• A.A. degree or equivalent from a two-year college or technical school with 8+ years’ related experience.

Responsibilities

• Maintains and monitors project plans, schedules, work hours and expenditures.
• Develops detailed project plans and manages all implementation processes.
• Coordinates work performed by project resources and customers/partners by defining project requirements, performing feasibility and needs/impact assessments.
• Identifies project issues and escalates to the client manager as needed.
• Organizes and participates in stakeholder meetings; documents actions and decisions.
• Collaborates with regional teams responsible for project resources and ticket resolution.
• Leads daily monitoring of the ticketing system and reallocates tickets as required.
• Produces regular and ad hoc reports; trains new hires on reports and dashboards.
• Identifies trends and process improvements; maintains knowledge of new processes.
• Works with SDMs/Project Managers to support analytical needs and KPI delivery.
• Other duties as required.

Skills

Project coordination

Excel

Google Suite

Communication

Ticketing systems

Project management software

multitasking

Education

Associate's degree (A.A) or equivalent from two-year college or technical school

Tools

Ticketing systems

Project management systems

Job description

Astreya in Taguig, Philippines, is seeking a Project Coordinator IV to join a global team. You will plan and coordinate internal projects from initiation to delivery, often involving network, server, or software implementations and upgrades.

You will monitor project plans, schedules, resources, and expenditures, lead meetings, generate reports, and train colleagues on new dashboards and processes while collaborating with regional teams.