Senior IT Business Analyst | Agile, Training & KT Lead

Umpisa Inc; Makati; Híbrido; PHP 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Umpisa Inc. in the Philippines is seeking a skilled Business Systems Analyst to drive requirements gathering and analysis across banking domains.

You will craft detailed user stories, acceptance criteria, and BRDs, and support UAT, KT, and training materials during project lifecycles. Join a hybrid work setup with on-site training in Singapore and Manila, and contribute to Agile projects by collaborating with cross-functional teams and clients to deliver impactful digital transformation

Formación

• 5+ years in requirements gathering, systems analysis, release management, or service transition
• Experience with Banking processes (loans or deposits)
• Strong planning and organizational skills
• Excellent analytical, communication and interpersonal skills across levels
• Experience with workflow analysis, process redesign, user training, and documentation
• Advanced knowledge of the software development life cycle
• Ability to coordinate cross-functional teams to complete tasks
• Proficient in MS Office
• ITIL certification is a nice-to-have
• Experience deploying packaged applications

Responsabilidades

• Prepare detailed user stories and acceptance criteria
• Create Business Requirements Documents where applicable
• Develop UAT scripts, KT documents, user manuals, and training materials
• Support software/product lifecycle and Agile/Scrum processes
• Apply strong analytical, critical-thinking, and problem-solving skills
• Communicate clearly with team and clients
• Provide insurance industry domain insights during engagements
• Deliver KT sessions during Singapore and Manila trainings

Conocimientos

Communication

Problem solving

Analytical thinking

Scrum/Agile

Collaboration

KT facilitation

Insurance domain

Training delivery

Self-starter

Descripción del empleo

Umpisa Inc. in the Philippines is seeking a skilled Business Systems Analyst to drive requirements gathering and analysis across banking domains.

You will craft detailed user stories, acceptance criteria, and BRDs, and support UAT, KT, and training materials during project lifecycles. Join a hybrid work setup with on-site training in Singapore and Manila, and contribute to Agile projects by collaborating with cross-functional teams and clients to deliver impactful digital transformation