Senior IT Administrator

Pleased Inc; Taguig; Hybrid; PHP 781,000 - 1,004,000; Full time

Job summary

Pleased Inc. in Taguig, Philippines, seeks a Senior IT Administrator to lead the IT infrastructure, ensure security and reliability, and guide junior staff. You will optimize systems, enforce best practices, and drive IT projects across departments.

The role covers cloud management (Azure/AWS), backups, disaster recovery, and incident resolution, with emphasis on documentation and continual improvement of IT services.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience).
• At least 5 years of progressive IT administration experience in a medium to large organization.
• Experience with Windows and/or Linux server administration, networking, and Active Directory.
• Experience deploying and managing cloud platforms (Azure, AWS) is highly desirable.
• Familiarity with ITSM tools and best practices, plus backup and DR solutions.
• Strong scripting in PowerShell, Bash, or similar languages.
• Excellent problem-solving, troubleshooting, communication, and documentation skills.
• Proven ability to manage multiple priorities and lead IT initiatives.

Responsibilities

• Architect, install, configure, and maintain servers, desktops, network equipment, and software.
• Proactively monitor, analyze, and optimize network and system performance; address issues.
• Oversee user accounts, permissions, and access controls in Active Directory.
• Design, implement, and test data backup and disaster recovery strategies.
• Develop and maintain robust IT security measures including firewalls, antivirus, patching.
• Lead resolution of complex incidents via the helpdesk system.
• Plan IT projects like system upgrades, cloud migrations, and integrations.
• Maintain detailed documentation of IT procedures, assets, configurations.
• Coordinate with vendors and service providers for procurement and support.
• Provide guidance and mentorship to junior IT staff and users.
• Evaluate new technologies and contribute to IT policies and standards.

Skills

Windows Server

Linux Server

Networking (TCP/IP, LAN/WAN)

Active Directory

Cloud platforms (Azure, AWS)

Scripting (PowerShell, Bash)

ITSM

Documentation

Vendor management

Problem solving

Education

Bachelor’s degree in IT/CS or related field

Tools

ITSM tools

Backup solutions

Job description

Role Overview:

The Senior IT Administrator is a key member of the IT team, responsible for leading the management, optimization, and support of the organization’s IT infrastructure. This role ensures the efficient, secure, and reliable operation of all IT systems by overseeing technical support, enforcing best practices, and driving continuous improvement initiatives. The Senior IT Administrator acts as a subject-matter expert, mentors junior staff, and collaborates with other departments to align IT services with business goals.

Key Responsibilities:

• Architect, install, configure, and maintain servers, desktops, network equipment, and software.
• Proactively monitor, analyze, and optimize network and system performance; address emerging issues and bottlenecks.
• Oversee and manage user accounts, permissions, and access controls in Active Directory and other authentication systems.
• Design, implement, and regularly test data backup and disaster recovery strategies.
• Develop, enforce, and maintain robust IT security measures—including firewalls, antivirus, patch management, and regulatory compliance.
• Lead the timely and effective resolution of complex technical incidents and requests, ensuring service excellence via the helpdesk ticketing system.
• Plan and drive IT projects such as large-scale system upgrades, cloud migrations, integrations, and rollouts.
• Maintain and continually improve detailed documentation of IT procedures, assets, and configurations.
• Manage relationships and coordinate with vendors and service providers for procurement, escalation, and support needs.
• Provide guidance, training, and mentorship to junior IT staff and end-users.
• Evaluate new technologies, make recommendations for adoption, and contribute to the development of IT policies and standards.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience).
• At least 5 years of progressive, hands‑on IT administration experience in a medium to large organization.
• Demonstrated expertise with Windows and/or Linux server administration, networking (TCP/IP, LAN/WAN), and Active Directory.
• Experience deploying and managing cloud platforms (e.g., Microsoft Azure, AWS) is highly desirable.
• Familiarity with IT service management (ITSM) tools and best practices, as well as backup and disaster recovery solutions.
• Strong scripting ability in PowerShell, Bash, or comparable languages.
• Excellent problem‑solving, troubleshooting, communication, and documentation skills.
• Proven ability to manage multiple priorities, work independently, and lead technical initiatives.

Preferred (Not Required):

• Professional certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator, CompTIA Network+/Security+, ITIL Foundation).
• Experience with virtualization, endpoint management, and identity/access management platforms.

₱70,000 - ₱90,000 a month