Senior Insights Analyst: Turn Data into Actionable Growth

MicroSourcing; Manila; On-site; PHP 1,000,000 - 1,700,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Team events

Job summary

MicroSourcing seeks a Senior Insights Analyst in Manila (Eastwood, Quezon City) to join onsite night shift aligned with EST business hours. You will conduct benchmarking, build reporting pipelines, and generate actionable insights from complex datasets across multiple sources.

Collaboration with Professional Services and Customer Success is essential to drive renewals and health analytics. The role requires 5–7 years of data analytics experience, strong SQL and Python skills, API integration,

Qualifications

• 5–7 years of experience in data analysis, data science, analytics engineering, or a related analytical role.
• Strong English-language proficiency with excellent written and verbal communication skills.
• Strong SQL skills and hands‑on experience with Python or another scripting/analysis language.
• Hands‑on experience working with APIs and integrating data from multiple sources.
• Experience working with large, complex datasets, including data cleaning, structuring, and modeling.
• Experience building or maintaining reporting infrastructure, dashboards, or data pipelines.

Responsibilities

• Conduct benchmarking studies using platform and external data to generate actionable insights.
• Develop customer-specific analyses covering performance trends, competitive positioning, visibility patterns, and account health indicators.
• Build, maintain, and improve reporting infrastructure and dashboards.
• Develop capacity models to support workload forecasting and resource planning.
• Integrate data from internal and third‑party APIs into unified datasets.
• Write SQL queries, Python scripts, and automation to clean, transform, and analyze complex datasets.
• Apply AI tools to support research, analysis, and process improvement while validating outputs.
• Partner with Professional Services and Customer Success teams to turn ad hoc requests into structured analyses.
• Support customer health, renewal, and retention analysis by identifying trends and risk signals.
• Identify and resolve data quality issues while documenting data sources, definitions, and methodologies.
• Present insights and recommendations clearly to technical and non-technical stakeholders.
• Identify opportunities to standardize and automate recurring reporting and analytical processes.
• Support team onboarding and training on data tools, processes, and best practices.

Skills

SQL

Python

Data analysis

APIs

Data visualization

Cross-functional collaboration

English proficiency

Tools

Conductor platform

BI tools

Job description

MicroSourcing seeks a Senior Insights Analyst in Manila (Eastwood, Quezon City) to join onsite night shift aligned with EST business hours. You will conduct benchmarking, build reporting pipelines, and generate actionable insights from complex datasets across multiple sources.

Collaboration with Professional Services and Customer Success is essential to drive renewals and health analytics. The role requires 5–7 years of data analytics experience, strong SQL and Python skills, API integration,