Senior Insights Analyst: Data, Dashboards & AI Lead

MicroSourcing International; Manila; On-site; PHP 1,674,000 - 2,120,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Above-market compensation

Job summary

MicroSourcing is hiring a Senior Insights Analyst for our Eastwood, Quezon City location on a full-time, night shift aligned with EST hours. The role focuses on benchmarking, customer analyses, and building automated dashboards to drive actionable insights.

You will integrate data from internal and external sources, write SQL and Python, and support data quality and reporting initiatives. Ideal candidates have 5–7 years in data analytics, excellent English, and experience with APIs and large

Qualifications

• 5–7 years of experience in data analysis, data science, analytics engineering, or a related analytical role.
• Strong English-language proficiency with excellent written and verbal communication skills.
• Strong SQL skills and hands-on experience with Python or another scripting/analysis language.
• Hands-on experience working with APIs and integrating data from multiple sources.
• Experience working with large, complex datasets, including data cleaning, structuring, and modeling.
• Experience building or maintaining reporting infrastructure, dashboards, or data pipelines.
• Strong analytical and problem-solving skills with a focus on data accuracy and quality.
• Ability to translate complex data into clear insights and recommendations.
• Ability to manage multiple projects independently and work effectively with cross-functional teams.
• Willingness and ability to work full-time during Eastern Standard Time (EST) business hours.

Responsibilities

• Conduct industry benchmarking studies using platform and external data to generate actionable insights.
• Develop customer-specific analyses covering performance trends, competitive positioning, visibility patterns, and account health indicators.
• Build, maintain, and improve reporting infrastructure, including data pipelines, automated reports, and internal dashboards.
• Develop capacity models to support workload forecasting, resource planning, and operational decisions.
• Integrate data from internal and third-party APIs into reliable, unified datasets.
• Write SQL queries, Python scripts, and automation to clean, transform, and analyze complex datasets.
• Apply AI tools to support research, analysis, documentation, and process improvement while validating outputs for accuracy.
• Partner with Professional Services and Customer Success teams to turn ad hoc requests into structured, repeatable analyses.
• Support customer health, renewal, and retention analysis by identifying trends and potential risk signals.
• Identify and resolve data quality issues while documenting data sources, definitions, and methodologies.
• Present insights and recommendations clearly to technical and non-technical stakeholders.
• Identify opportunities to standardize and automate recurring reporting and analytical processes.
• Support team onboarding and training on data tools, processes, and best practices.

Skills

SQL

Python

APIs

Data visualization

Dashboards

ETL pipelines

English proficiency

Tools

Conductor platform

Job description

MicroSourcing is hiring a Senior Insights Analyst for our Eastwood, Quezon City location on a full-time, night shift aligned with EST hours. The role focuses on benchmarking, customer analyses, and building automated dashboards to drive actionable insights.

You will integrate data from internal and external sources, write SQL and Python, and support data quality and reporting initiatives. Ideal candidates have 5–7 years in data analytics, excellent English, and experience with APIs and large