Senior Identity & Modern Workplace Platform Lead

RecruitGo; Philippines; On-site; PHP 1,339,000 - 1,562,000; Full time

Job summary

RecruitGo is a leading Employer of Record (EOR) company bridging talent in emerging markets with global clients. Our technology team seeks a Senior Identity, Collaboration & Modern Workplace Engineer (Platform Lead) to own and improve Microsoft 365, Intune, Entra ID, Active Directory, JumpCloud, and Proofpoint for multiple US-based customers.

The ideal candidate has 7–10 years of enterprise or MSP experience, strong troubleshooting and communication skills, and a proven ability to take full

Qualifications

• 7–10 years of enterprise or MSP experience in identity, collaboration, systems administration, infrastructure, or a closely related field.
• Strong hands-on experience with Microsoft Intune, Microsoft 365, Microsoft Entra ID, Active Directory, JumpCloud, and Proofpoint.
• Strong understanding of identity and access management, including authentication, conditional access, role-based access, and user lifecycle management.
• Proven ability to diagnose technically complex issues and work independently through to full resolution.
• Demonstrated ownership, accountability, and follow-through in operational and project environments.

Responsibilities

• Administer and support Microsoft 365 services and associated collaboration technologies.
• Manage endpoints, applications, policies, compliance, and device security through Microsoft Intune.
• Administer Microsoft Entra ID and on-premises Active Directory environments.
• Support identity lifecycle management, access controls, authentication, group policies, and directory synchronisation.
• Manage and support JumpCloud services across users, devices, and identity workflows.
• Administer Proofpoint email-security services, policies, and related security controls.
• Investigate and resolve complex identity, endpoint, collaboration, and access-related incidents.
• Take end-to-end ownership of technical problems, coordinating with internal teams and vendors when required.
• Identify recurring issues and implement permanent, documented solutions.
• Maintain accurate system documentation, operating procedures, and technical standards.
• Contribute to platform upgrades, migrations, security improvements, and infrastructure projects.
• Participate in an on-call rota and respond to priority incidents outside normal working hours when required.

Skills

Identity & access management

Platform ownership

Incident resolution

Documentation

On-call readiness

Tools

Microsoft Intune

Microsoft 365

Microsoft Entra ID

Active Directory

JumpCloud

Proofpoint

Job description

RecruitGo is a leading Employer of Record (EOR) company bridging talent in emerging markets with global clients. Our technology team seeks a Senior Identity, Collaboration & Modern Workplace Engineer (Platform Lead) to own and improve Microsoft 365, Intune, Entra ID, Active Directory, JumpCloud, and Proofpoint for multiple US-based customers.

The ideal candidate has 7–10 years of enterprise or MSP experience, strong troubleshooting and communication skills, and a proven ability to take full