About the role
Lead and strengthen end-to-end HR operations across a growing, multi-site, operationally driven organization. This role will oversee employee lifecycle management, labour compliance, workforce planning, employee relations, payroll coordination, and HR team development across Silang, Cebu, Davao, and Bulacan. You will help establish consistent HR policies, processes, controls, and service standards while partnering with leaders and operational teams to support business performance. The role requires hands‑on leadership and a willingness to travel to GRB's regional and operational locations as required.
Key responsibilities
- Manage day‑to‑day HR operations across multiple locations and ensure consistent policies and practices across all sites.
- Oversee the full employee lifecycle, including recruitment and selection, onboarding, employee records, payroll coordination, compensation and benefits, employee relations, performance management, and separation processes.
- Lead, guide, coach, and develop the HR team by establishing clear roles, responsibilities, performance expectations, work standards, and accountability.
- Establish, document, streamline, and implement HR policies, procedures, workflows, and internal controls.
- Administer compensation, benefits, payroll processes, statutory contributions, salary adjustments, wage compliance, overtime, and commission‑based incentive structures.
- Ensure compliance with Philippine labour laws, DOLE regulations, statutory requirements, employment documentation, and due process requirements.
- Handle employee concerns, disciplinary cases, grievances, investigations, performance issues, attendance matters, and other employment‑related concerns.
- Maintain accurate and confidential employee records, contracts, personnel files, HR documentation, and compliance records.
- Support occupational safety and health requirements in warehouse, distribution, and field‑based operational environments.
- Identify and address labour, employee relations, payroll, and compliance risks before escalation.
- Manage recruitment priorities, workforce requirements, manpower utilisation, and timely staffing fulfilment across departments and locations.
- Implement performance evaluation processes, probationary assessments, performance improvement plans, and employee development initiatives.
- Establish practical employee engagement and retention initiatives, conduct employee listening activities, and recommend appropriate interventions.
- Identify training needs, coordinate learning initiatives, and develop capability‑building programmes for employees, supervisors, and managers.
- Monitor and analyse HR metrics including headcount, turnover, absenteeism, recruitment turnaround time, tenure, and manpower costs to support operational decisions.
- Collaborate effectively with department heads, managers, supervisors, warehouse personnel, sales teams, and employees across different organisational levels.
- Resolve day‑to‑day HR concerns using sound judgement, practical problem‑solving, and appropriate escalation.
What we're looking for
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
- At least 8–10 years of progressive HR experience, preferably including at least 5 years in a managerial HR leadership role.
- Demonstrated experience managing an HR team and overseeing end‑to‑end HR operations.
- Comprehensive knowledge of Philippine labour laws, DOLE regulations, statutory requirements, employment documentation, and due process.
- Strong working knowledge of payroll, compensation and benefits, statutory contributions, wage compliance, overtime, and commission‑based incentive structures.
- Experience in multi‑site HR operations, workforce planning, employee relations, and HR documentation governance.
- Experience in logistics, distribution, supply chain, manufacturing, or another operationally intensive industry is an advantage.
- Working knowledge of occupational safety and health requirements, particularly in warehouse, distribution, and field‑based environments.
- Strong leadership, organisation, execution, follow‑through, collaboration, problem‑solving, and decision‑making skills.
- Ability to build a cohesive, disciplined, responsive, and service‑oriented HR team with clear ownership and accountability.
- Adaptability and resilience in a growing organisation where processes and structures continue to evolve.
- Willingness to travel to GRB's regional and operational locations as required.