Senior HR Generalist_Philippine Operations | US Technology Client_202610

Ryoss Ideas PTY; Makati; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Job summary

Ryoss Ideas PTY seeks a Senior HR Generalist to lead Philippine HR operations, ensure labour compliance, payroll accuracy, and employee relations for a geographically distributed workforce. The role partners with Ryoss leadership and the US client HR team to transition contractors to direct employment and build robust HR processes.

The ideal candidate has 5+ years in PH HR Generalist roles, strong knowledge of local labour regulations, payroll experience, and excellent English communication with

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration or a related field.
• At least 5 years of progressive HR Generalist experience with Philippine HR operations.
• Experience with Philippine labour laws, DOLE compliance, employee relations and statutory requirements.
• Experience overseeing payroll, timekeeping, statutory contributions and employee tax documentation.
• Experience supporting US/Australian or Western organisations with PH operations.
• Strong written and spoken English and ability to liaise with international managers.

Responsibilities

• Support transition of contractors to direct employment under Philippine entity.
• Provide guidance on Philippine labour laws, DOLE compliance and employment standards.
• Coordinate payroll processing, timekeeping, deductions and benefits.
• Assist HRIS implementation, configuration, testing and administration.
• Develop and maintain HR policies, onboarding/offboarding checklists, and forms.
• Engage employees, manage communications and align PH practices with US stakeholders.

Skills

HR leadership

English proficiency

HRIS experience

Payroll processing

Employee relations

Time management

Cross-functional collaboration

Policy development

Education

Bachelor's degree in HR/Business/ Psychology

Tools

HRIS systems

Microsoft Excel

Job description

# Senior HR Generalist\\_Philippine Operations | US Technology Client\\_202610Makati City, National Capitol Region, PhilippinesFull time, HybridCompetitive salary, commensurate with experience## OverviewWe are looking for a Senior HR Generalist with strong hands-on experience in Philippine HR operations, labour compliance, payroll and employee relations.This is not a purely administrative HR role.The successful candidate will play an important part in establishing the local HR function for a growing, geographically distributed workforce. Working closely with Ryoss leadership and the client's US-based HR team, the role will support the transition of existing Philippine-based personnel into formal employment while building the policies, processes and employee experience needed for long-term operations.The position requires someone who is equally comfortable managing technical HR requirements and engaging directly with employees. You should be confident discussing Philippine employment regulations, handling sensitive employee matters and working independently with international stakeholders.The longer-term objective is to develop a capable local HR function that can operate closely with the client's US headquarters.## About the role## Key Responsibilities### 1. Workforce Transition and Employee Onboarding* Support the transition of existing Philippine-based contractors into direct employment under the client's Philippine entity.* Coordinate employee information gathering, documentation, onboarding requirements and transition communications.* Assist in explaining employment terms, statutory benefits, payroll arrangements and company policies to transitioning employees.* Maintain accurate employee records and track onboarding progress, outstanding requirements and potential employee concerns.* Work closely with Ryoss leadership and the client's HR team to minimise disruption and support employee retention.### 2. Philippine Labour Compliance and Employee Relations* Provide practical HR guidance on Philippine labour laws, DOLE requirements and employment standards.* Support employee relations matters, including grievances, disciplinary processes, performance concerns and workplace investigations.* Prepare and maintain employment documentation, notices, HR memoranda and supporting records.* Ensure appropriate procedures are followed for probation, regularisation, employee discipline, resignation and termination.* Identify compliance risks and escalate matters requiring specialist legal advice.* Maintain awareness of changes in employment regulations and recommend necessary updates to HR policies and procedures.### 3. Payroll, Timekeeping and Statutory Compliance* Coordinate payroll processing and validate attendance, overtime, night differential, leave and other payroll adjustments.* Review payroll computations, including statutory deductions, 13th-month pay, final pay and other employee entitlements.* Coordinate SSS, PhilHealth, Pag-IBIG and applicable BIR employee requirements.* Work closely with Finance and payroll service providers to ensure accurate and timely processing.* Maintain payroll records, statutory compliance trackers and supporting documentation.* Assist with payroll and HRIS implementation, configuration, testing and ongoing administration.### 4. HR Policies, Systems and Process Development* Assist in reviewing and adapting the client's existing HR policies and employee handbook to Philippine employment requirements.* Develop and maintain HR procedures, employee forms, onboarding and offboarding checklists, and manager guidance materials.* Support the implementation and administration of HRIS and payroll systems.* Establish reliable processes for employee records, leave management, performance reviews and employee requests.* Identify opportunities to improve HR efficiency, consistency and compliance.### 5. Employee Engagement and Culture* Help establish a positive and inclusive workplace culture across a geographically distributed Philippine team.* Serve as an approachable local HR contact for employees and managers.* Support employee communications, engagement initiatives, recognition programmes and feedback activities.* Work with US-based stakeholders to align local HR practices with the client's values and organisational culture.* Help bridge communication and workplace expectations between Philippine employees and their US-based managers.* Identify employee concerns early and recommend practical actions to strengthen engagement and retention.### 6. HR Business Partnership and Reporting* Work directly with the client's US-based HR team and Ryoss leadership on operational priorities.* Provide regular updates on workforce transition, employee matters, compliance and HR deliverables.* Maintain headcount, attendance, leave, payroll and employee-relations reports.* Support workforce planning, recruitment coordination and future employee onboarding.* Assist with training, process documentation and the progressive transfer of HR responsibilities to the client's internal team.## What We're Looking ForRequired Qualifications* Bachelor's degree in Human Resources, Psychology, Business Administration or a related field.* At least 5 years of progressive HR Generalist experience, including substantial hands-on responsibility for Philippine HR operations.* Strong working knowledge of Philippine labour laws, DOLE compliance, employee relations and statutory employment requirements.* Demonstrated experience managing or closely overseeing payroll, timekeeping, statutory contributions and employee tax documentation.* Practical experience handling employee grievances, disciplinary matters, performance management and sensitive employee concerns.* Previous experience supporting a US, Australian or other Western-based organisation with employees or operations in the Philippines.* Strong written and spoken English, with confidence communicating directly with international managers and employees.* Experience using HRIS, payroll systems and Microsoft Excel or similar reporting tools.* Ability to work independently, manage competing priorities and maintain confidentiality.* Willingness and ability to work a schedule aligned with US Central Time.Preferred Qualifications* Experience establishing or improving HR processes for a new Philippine entity or expanding offshore operation.* Experience transitioning contractors or outsourced personnel into direct employment.* Background supporting remote or geographically distributed teams.* Experience working in technology, IT services, BPO or other internationally managed service environments.* Familiarity with HMO administration, employee benefits and provider coordination.* Experience working with US-based HR leadership on policy localisation, workforce planning or employee engagement.**The Person We're Looking For** Beyond technical HR experience, we are looking for someone who:* **Builds trust:** Approachable, professional and able to engage employees at different levels.* **Exercises sound judgement:** Handles sensitive matters fairly and knows when to escalate.* **Takes ownership:** Comfortable working independently and following issues through to resolution.* **Understands both cultures:** Able to work effectively with US management while recognising the practical needs of Philippine employees.* **Builds rather than simply maintains:** Enjoys developing processes, improving employee experience and helping establish a growing HR function.* **Communicates clearly:** Can explain complex employment requirements in a practical and understandable way.**Why Join Ryoss?*** Take on a meaningful HR role supporting the establishment of a Philippine workforce for an international technology business.* Work directly with senior leadership and US-based HR stakeholders.* Gain hands-on involvement in workforce transition, HR systems implementation, compliance and organisational development.* Help shape the employee experience and HR operating model from the ground up.* Develop professionally through structured support, training and exposure to international HR practices.* Contribute to a growing business with opportunities for broader responsibility as the Philippine operation develops.Ryoss is committed to fair and inclusive recruitment practices. Applications will be assessed based on relevant experience, technical capability and suitability for the role.## How to applyIn your cover letter, briefly describe:1. Your experience supporting a US or other Western-based employer with Philippine HR operations.2. An employee-relations or labour-compliance matter you personally handled.3. Your level of involvement in payroll processing and statutory compliance.## Role detailsReference: RY-ATS-EHP2Department: People & CultureTeam: Human ResourcesDivision: PeopleReports to: CEO, PhilippinesEmployment type: Full timeSeniority: SeniorWork arrangement: HybridTimezone: America/ChicagoTravel: NoneLocation: Makati City, National Capitol Region, PhilippinesTarget start: October 18, 2026Apply by: November 29, 2026Posted: October 18, 2026