Senior Housekeeping Manager - Guest Experience Lead

Court Meridian Hotel & Suites; Bataan; On-site; PHP 446,000 - 625,000; Full time

Job summary

Court Meridian Hotel & Suites is seeking an experienced Executive Housekeeper to oversee housekeeping operations and ensure high standards of cleanliness, hygiene, and guest satisfaction.

The role requires supervising staff, inspecting rooms, preparing schedules, and maintaining inventory while enforcing health and safety standards. Strong leadership, reliability, and service-minded teamwork are essential, with flexible hours including weekends and holidays.

Qualifications

• At least 3 years or more of housekeeping experience, preferably in a hotel or resort.
• Previous supervisory or management experience.
• Strong leadership, communication, and organizational skills.
• Detail-oriented, dependable, and service-focused.
• Willing to work flexible hours, weekends, and holidays.

Responsibilities

• Supervise and manage housekeeping staff and daily operations.
• Inspect guest rooms and common areas for cleanliness and quality.
• Prepare staff schedules and assign daily tasks.
• Monitor housekeeping supplies, linens, and inventory.
• Train and motivate staff to maintain service standards.
• Coordinate with other departments to address guest needs and maintenance concerns.
• Handle guest complaints professionally and promptly.
• Ensure compliance with health, safety, and sanitation standards.

Skills

Leadership

Communication

Organizational skills

Detail-oriented

Supervisory experience

Service mindset

Job description

Court Meridian Hotel & Suites is seeking an experienced Executive Housekeeper to oversee housekeeping operations and ensure high standards of cleanliness, hygiene, and guest satisfaction.

The role requires supervising staff, inspecting rooms, preparing schedules, and maintaining inventory while enforcing health and safety standards. Strong leadership, reliability, and service-minded teamwork are essential, with flexible hours including weekends and holidays.