Senior Home Care Intake & Scheduling Specialist

VA Masters; Maasin; On-site; PHP 180,000 - 240,000; Full time

Job summary

VA Masters is seeking a warm, well-spoken Home Care Intake Coordinator to be the first voice callers hear for our in-home senior care service. The role centers on answering calls, explaining services and rates, and booking in-home consultations for prospective clients and families.

As the business grows, duties may expand to scheduling for clients and caregivers. Ideal candidates are patient with older callers, organized, and capable of maintaining accurate calendars.

Qualifications

• Excellent spoken English with clear pronunciation.

Responsibilities

• Answer incoming phone calls promptly and professionally.

Skills

Clear spoken English

Inbound call handling

Appointment setting

Calendar management

Data entry accuracy

Independent work

Verbal and written communication

Empathy with older adults

Tools

Scheduling software

CRM tools

WellSky

Job description

VA Masters is seeking a warm, well-spoken Home Care Intake Coordinator to be the first voice callers hear for our in-home senior care service. The role centers on answering calls, explaining services and rates, and booking in-home consultations for prospective clients and families.

As the business grows, duties may expand to scheduling for clients and caregivers. Ideal candidates are patient with older callers, organized, and capable of maintaining accurate calendars.