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APW Tech in Philippines seeks a highly experienced Senior Developer/Architect to design, develop, and support integrated systems. You’ll lead technical design, fix complex issues, and implement AI-powered automations in a cross-functional team. Strong communication and cross-cultural collaboration are essential.
You’ll work in an Agile environment, contribute to backlog grooming, and help deliver robust Web APIs using .NET Core and C#, ReactJS, and SharePoint-related technologies.
Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services.
Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles.
Resolves the incidents, most complex and challenging technical issues that **escalate** from L1 and L2 support teams.
Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences.
Perform proactive problem prevention and improve system stability.
Analyze and debug code to identify and fix software defects, often involving collaboration with development teams.
Develop and deploy scripts, patches, or updates to address identified issues, working with development teams to ensure proper implementation and testing.
Collaborate with other support teams, development teams, and potentially with vendors to resolve complex issues.Communicate technical information effectively to both technical and non-technical stakeholders.
Document troubleshooting procedures, solutions, and other technical information to build a knowledge base for future reference and to aid in knowledge transfer.
The incumbent is also expected to implement a solution to automate the support handling, with the use of AI tools, chatbot and other technologies.
Participates in product backlog grooming, Scrum events (Sprint Planning, Solution Development, Daily Stand-Up, Sprint Review, and Retrospective), or Kanban events (Replenishment, Daily Stand Up, Service Delivery Review)
Participates in the iterative product backlog item elaboration, coding, building, unit testing, defect fix, deployment, and release/support of epics, products, or features with the assigned team.
Ensures that the code pushed to the deployment pipeline is of the best quality and fully meets requirements by applying behavior and test-driven development practices, e.g., thoroughly inspecting/validating code and running ample coverage of automated unit testing.
Participates in research and innovation to learn new technologies and improve practices
Occasionally performs the role of Sprint Lead when nominated by the team
Perform relevant tasks that may be assigned
Suitability to undertake the responsibilities mentioned above at the required level
At least three (3) years of experience in a senior developer role
At least five (5) years of experience in architecture, design, and development of integrated systems
Experience in Production Support hotfixes and as L3 support.
Experience with Service Now is preferred.
Must possess strong analytical and problem-solving skills
Must have proven experience in developing web-based applications, RESTful web services, JavaScript, TypeScript, HTML, XML, Stylesheets, ReactJS
Must have proven experience in SharePoint and developing SPFx application
Must have proven experience in designing, developing, and deploying Web APIs utilizing .NET Core and C#
Must have experience with relational databases such as MSSQL, Oracle, and others
Experience with Azure DevOps (Boards, Test Plans, Repos/Git, Pipelines) is preferred
Experience in integrating and developing Generative AI agents is preferred
Experience working with Azure Cloud Services is an advantage
Experience with CI/CD and YAML is an advantage
Must have experience in Agile, e.g., Scrum or Kanban
Certifications in Secure Coding, Scrum, or DevOps will be a plus
Must have experience working in a team with five or more members
Must be able to relate to large information-based organizations and be comfortable dealing with senior executives from various cultures
Must have excellent oral and written communication skills in English