Senior Facility Services Operations Leader (Multi-Contract)

Confidential Company; Taguig; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Confidential Company in the Philippines seeks a Senior Operations Manager to lead multiple IFM contracts, ensuring service delivery, profitability and client satisfaction. The role requires extensive experience in Facility Services, managing budgets, KPIs, and large multidisciplinary teams in a fast-paced environment.

It also focuses on operational excellence, continuous improvement, safety compliance, and building strong relationships with clients and suppliers while driving digitalization

Qualifications

• Minimum 8 years of progressive experience, including leadership responsibilities, commercial/contract management, preferably in Facility Services.
• Experience running and managing output-based contracts.
• Strong knowledge of Facility Services (hard and soft services) and related KPIs.

Responsibilities

• Lead the operational delivery of Hard and Soft Services across assigned contracts.
• Manage budgets, profitability and overall contract performance.
• Build relationships with clients, suppliers and key stakeholders.
• Lead and develop multidisciplinary operational teams.
• Drive continuous improvement, innovation and digitalization initiatives.
• Ensure compliance with health & safety, labor and regulatory requirements.

Skills

Leadership

Contract management

Facilities management

Stakeholder management

Budget management

Safety compliance

Communication

Multicultural leadership

Education

Bachelor's Degree in Business Administration, Engineering, or related field

Job description

Confidential Company in the Philippines seeks a Senior Operations Manager to lead multiple IFM contracts, ensuring service delivery, profitability and client satisfaction. The role requires extensive experience in Facility Services, managing budgets, KPIs, and large multidisciplinary teams in a fast-paced environment.

It also focuses on operational excellence, continuous improvement, safety compliance, and building strong relationships with clients and suppliers while driving digitalization